Pathetic, avoid at all costs

If I could give them zero stars, I would. Don't waste your time and money with this company, the customer service is pathetic and your Internet will be down more than it'll be working. In January, I was charged double what I usually pay due to them supposedly never charging me a pro rata fee after I was told there wouldn't be one when signing up. I'm not able to contact them on WhatsApp (suspect I've been blocked) and calling them is useless as you'll be on the phone for 20+ minutes with no solution to your issue. Adriaan was absolutely awful when I called about the double debit and had the audacity to sigh whilst on the phone with me. Today my Internet is down yet again and there's absolutely no way to reach them. I work from home and this is incredibly inconvenient. DO NOT SIGN UP WITH THEM IF YOU WANT RELIABLE INTERNET!!!