Bark.com
3.6|569 reviews
Responds in 90 hours 48 min
TW
Trevor W
1 reviews | Active since Member
05 Mar 2026, 08:16
BARK quotations - DO NOT GET ****MED - A LOT OF *****STERS ON BARK
Goodday,
I requested quotes for artificial grass installation and paving through your platform. I was contacted by a company called Matts Construction / Artificial Grass and Paving.
A man arrived at my property in a Range Rover and claimed he had just come from a service appointment and very busy with quotes. Initially everything seemed fine, but several red flags quickly appeared. He said he could start the job the same afternoon but required a 70% deposit upfront. The total price he quoted was even cheaper than the cost of materials alone based on the quotes I had already obtained myself.
He also told me that I should not contact the supplier directly because they supposedly get the materials cheaper. That raised further concern.
He then gave me a reference with lots of pictures of work done the previous day. When i checked the phone number on Truecaller, it was flagged as “Bark *****.” The number used was +27 61 290 9597.
This appears to be a clear ***** attempt with multiple warning signs. Fortunately, I did not proceed and avoided being caught. When i confronted him on Whatsapp, all of a sudden his number is offline.
Can you please explain what vetting process is used for contractors on your platform? I am very concerned that someone like this was able to contact me through your site. If this is not addressed properly, I will consider escalating the matter further, including raising it with consumer media and radio.
Trevor
Helpful (0)
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Replies (53)TW
Trevor W's updateReviewer Update
05 Mar 2026, 10:41look at Bark's reply, simply taking no responsibility!
Your request (10570991) has been updated. Simply reply to this email to add any further updates or comments.------------------------------------------Hello,
Thank you for contacting Bark.
Bark is an online services marketplace which helps to connect customers with professionals in over 2000 different service categories.
Not all professionals on Bark are verified, however those with the blue Bark Verified badge on their profiles have passed the following checks:
- Identity confirmation: Verified with photo ID and face recognition
- Background check: Comprehensive vetting for added assurance
- ***** prevention: Active and *****ulent card checks completed
- Business registration: Confirmed if operating as a registered company
When a professional responds to you, we will send you all their details, including reviews, website links and their Bark profile.
We highly recommend that you conduct your own research and due diligence before hiring a professional you meet through Bark or anywhere else. Asking for references, reviews from previous customers, relevant accreditations and public liability insurance can be helpful in assessing the suitability of any service provider. Please see this guidance on working with professionals safely and confidently.
Please note that any potential arrangement or agreement is ultimately between yourself and any prospective professional you hire.
If you have any further questions, please let us know.
Kind regards,Dimitar
Your request (10570991) has been updated. Simply reply to this email to add any further updates or comments.------------------------------------------Hello,
Thank you for contacting Bark.
Bark is an online services marketplace which helps to connect customers with professionals in over 2000 different service categories.
Not all professionals on Bark are verified, however those with the blue Bark Verified badge on their profiles have passed the following checks:
- Identity confirmation: Verified with photo ID and face recognition
- Background check: Comprehensive vetting for added assurance
- ***** prevention: Active and *****ulent card checks completed
- Business registration: Confirmed if operating as a registered company
When a professional responds to you, we will send you all their details, including reviews, website links and their Bark profile.
We highly recommend that you conduct your own research and due diligence before hiring a professional you meet through Bark or anywhere else. Asking for references, reviews from previous customers, relevant accreditations and public liability insurance can be helpful in assessing the suitability of any service provider. Please see this guidance on working with professionals safely and confidently.
Please note that any potential arrangement or agreement is ultimately between yourself and any prospective professional you hire.
If you have any further questions, please let us know.
Kind regards,Dimitar
TW
Trevor W's update05 Mar 2026, 10:41
Reviewer Update
look at Bark's reply, simply taking no responsibility!
Your request (10570991) has been updated. Simply reply to this email to add any further updates or comments.------------------------------------------Hello,
Thank you for contacting Bark.
Bark is an online services marketplace which helps to connect customers with professionals in over 2000 different service categories.
Not all professionals on Bark are verified, however those with the blue Bark Verified badge on their profiles have passed the following checks:
- Identity confirmation: Verified with photo ID and face recognition
- Background check: Comprehensive vetting for added assurance
- ***** prevention: Active and *****ulent card checks completed
- Business registration: Confirmed if operating as a registered company
When a professional responds to you, we will send you all their details, including reviews, website links and their Bark profile.
We highly recommend that you conduct your own research and due diligence before hiring a professional you meet through Bark or anywhere else. Asking for references, reviews from previous customers, relevant accreditations and public liability insurance can be helpful in assessing the suitability of any service provider. Please see this guidance on working with professionals safely and confidently.
Please note that any potential arrangement or agreement is ultimately between yourself and any prospective professional you hire.
If you have any further questions, please let us know.
Kind regards,Dimitar
Your request (10570991) has been updated. Simply reply to this email to add any further updates or comments.------------------------------------------Hello,
Thank you for contacting Bark.
Bark is an online services marketplace which helps to connect customers with professionals in over 2000 different service categories.
Not all professionals on Bark are verified, however those with the blue Bark Verified badge on their profiles have passed the following checks:
- Identity confirmation: Verified with photo ID and face recognition
- Background check: Comprehensive vetting for added assurance
- ***** prevention: Active and *****ulent card checks completed
- Business registration: Confirmed if operating as a registered company
When a professional responds to you, we will send you all their details, including reviews, website links and their Bark profile.
We highly recommend that you conduct your own research and due diligence before hiring a professional you meet through Bark or anywhere else. Asking for references, reviews from previous customers, relevant accreditations and public liability insurance can be helpful in assessing the suitability of any service provider. Please see this guidance on working with professionals safely and confidently.
Please note that any potential arrangement or agreement is ultimately between yourself and any prospective professional you hire.
If you have any further questions, please let us know.
Kind regards,Dimitar