Repair gone wrong

I took in a pair of shoes for repair in April 2024. The glue had come off on the sole so it needed re-application of the glue. The guy who helped me suggested he stich the shoes so they become durable, to which I agreed. Upon collection, I discovered the shoes no longer fit me as they have shrunk. I have since been visiting the outlet as they went on to re-stich and replace the soles and the shoes still do not fit me. I had already paid for the repair so they offered to refund me my repair costs, which they honored. They went on to get the shoes stretched and still the shoe do not fit me. The final update I got from the manager is that there is nothing further that they can do about the issue and it was indicated to me that I brought my shoes in for repair at my own risk. What kind of consumer service is that? Surely this cannot be legal from a consumer act perspective.