Ruined shoes at Barksole

I took a pair of Barker leather shoes to Barksole Somerset Mall and asked for them to be soled and heeled with leather soles I was advised and agreed to a leather half sole and heels I was told they would be ready on the following Wednesday I actually went to pick them up on the following Thursday Having made a round trip of 80 km I was told they weren't ready I received a phone call a few days later telling me they were ready When I made a further 80 km journey I looked at the shoes which had plastic type soles The man in the shop told me leather soles had to be specially ordered and there was nothing they could do about the mistake I had paid R450 when I took the shoes in I took the ruined shoes and left the shop Bitter lesson learned If there was a zero rating I would have used it