Barloworld CAT Middelburg

Bought spares from Barloworld CAT, Middelburg branch. After I made huge amount of payment I was informed, by mail, that spares will be available two days later. Three days later I arrived and was told that the spares are still on order. Six months later, and some of the spares are nowhere to be found. Now another six months and I haven't received any refund. They keep on sending emails to different departments, but to no avail. PLEASE DON'T SUPPORT THIS BRANCH!!