Worst service

Recently traded in a car for a new one at this establishment , on the 8th of October they made sure they went out of their way to get the deal done, now the trouble started when they had to settle my car and pay me back the balance, I was told that I will be paid money into my bank account within three business days, sadly till today the 15th of October the car I traded in hasn’t been settled even though I told them the settlement amount was valid for seven days, i am being told money has to be requested from head office and when I do the follow ups I am still told that they haven’t been given the requested funds they yet to make another request , You only treat clients when it benefits you for pushing sale not client satisfaction