Service your vehicle elsewhere

Horrible Service NMI Kuils River. My car has been back and forth 3 times in 3 weeks due to useless service. My car a 2021 RAV4 is sluggish and feels like it is cutting off. I left my vehicle for its annual service and also added the complaint about the cutting off. The service was done in the morning and the car stood the whole day with nothing else done on it. I had to take my car back a week later at 15h00 the guys calls and says he needs to keep my vehicle overnight. I refused as I need my car the next day. The car was booked for an overnight today. I made a minimum of 12 calls and each time the call was either cut-off without being answered or it cut-off after being transferred. When I got hold of Reinhard at about 14h00, he promised he would speak to the technician and get back to me. It is now 16h59 and I haven’t heard from him. I finally managed to speak to the booking clerk who couldn’t help because she is not a mechanic. When she tried to get the technician to speak to me, he refused. I have purchased and serviced four vehicles from the Akoo brothers at NMI DSM, I never had this kind of nonsense from them or their staff. The service manager and the dealer principle are totally unhelpful. Nobody has an answer of what is wrong with my vehicle and when it will be repaired.