Terrible service in every way

Honestly, the worst service I have ever had. Will NOT be taking my vehicle back to Barons Bellville. Asked them to look at the clutch, was told that the only way is to test drive it, which they would do in any event as part of the service. Was quoted R2,600 on the phone, which changed to R2,800 when I dropped off the car. Was called to advise that brake fluid must be changed for over R1,600 (I did not accept) and R32,000 for a new clutch (I did not accept). When I collected the vehicle, I had an extra R1,200 added to the invoice for checking the clutch. I queried this as it was NOT disclosed upfront and had to fight to have it removed. Was told I would receive a new invoice. I haven't. Email the service advisor on Friday, Juan, to request it. Still nothing, no response. No correct invoice. Took the vehicle for a second opinion. Was charged R290 for brake fluid change and told there is nothing wrong with clutch or flywheel.