Barons VW Dishonest Horrific to deal with. Strongly advise against.

Extremely dishonest service department. Failed to take action for repeated high oil consumption mid service intervals having been reported 4 times between service intervals (once between each). This was swept under the carpet while under service plan by the Barons VW Cape Town chief mechanic (Deon) and Service Manager Faiqah Reddy. Upon having the vehicle assessed by an independent VW dealership, VW Claremont (not within the Barons group), it was discovered that the oil leak was due to a leak at the sump gaskets. Claremont VW acted in my best interests.

Never ever will I use Barons VW Cape Town. I would strongly discourage anyone to use them especially with the rot in management filtering down right through the dealership. Sadly, not an uncommon theme experienced in the motor car industry - good service in the sales team but terrible after-sales service.