Racists staff and branch

No service: I went to get my car services at VW Bellville and I arrived 15min late only to be made to wait another 15min by a Tanya Kruger who first told me 'you are late and I'm already busy with something so you'll ahe to wait'. Like a good girl I waited until I was fed up. She was initially typing something special then went on to make a long ass call if not a couple of calls. So as a client I just want important and my time was not valued. There was other staff members and probably the manager but none of them cared. This is the 2nd time I've had this horrible treatment from this branch and never again and hope anyone reading this does NOT spend their hard earned money there. My personal opinion is that it's a colour or racist matter and it's just disgusting. I'm never going there ever.