TM
Tshepo M
Active since May 2012
26
Reviews
0
Industries
Reviews
26 reviews4 months ago
Rejoice at Krispy Kreme
I had one of the best service from Rejoice at Krispy Kreme in Friday the 5th Dec. I was late to place an order for my child's birthday which was on Sunday the 7th Dec. The online order service delivery date was the 9th Dec which would've been too late. Rejoice made the whole process very easy and understood my request from the the word go. I was truly desperate when I called her and loved the fact that the team delivered without questioning or moaning. Thank you very much and please may your service remain the same.
53 replies
16 months ago
No refund from Adidas
I bought a running/training shoe online in Jan 2024 and when they arrived i made sure to inspect and see if they were suitable or not. I found that they didn't offer the kind of support I required for my jogging. I logged a return and they arranged for a collection. Since January 2024 I've been waiting for my refund. I was given the run around that they couldn't pay fund into my bank account so I changed and gave the my discovery bank account which they still complained about. Eventually Adidas was quiet. When I followed up I think in May / June they said they had refunded me but I didn't have the funds in my account. Thus far I have called and emailed discovery bank who claim that they have not received funds. A couple of months ago I went back to Adidas to follow up on my refund and was told that they paid me in May 2024, I told them again that I don't have the funds refunded, discovery bank has said they can only see a payment to Adidas no refund from Adidas. I've asked for proof of payment and discovery bank told me that they don't recognize what I sent them as proof of payment. I'm now stuck because none of these companies are interested in talking to one another, Adidas is not bothered that I'm out of pocket by a whole R1033 of my hard earned cash. They are very quick to close a query regardless of resolution as long as it's not messing up their stats I suppose. The worst service and *******.
0 replies
21 months ago
*******
We had a claim for my moms home last year for a inverter where my brother lodged the claim for. The insurance sent someone to have a look at the inverter and test it, he took the inverter with him to conduct further tests on the unit. When this man came to the house he told my brother that the unit was a great machimne and asked him how we could afford such an expensive unit. I dont know how he could ask such a question as if we are too poor to afford quality products. I have written complaints about what he said to 1st for women and told them that the unit was never returned all I got was that the claim was declined and they would not be paying for the damages caused by loadshedding. In the end they stopped responding to my emails. I have called multiple times for assistance and am always told I am not listed on my moms profile therefore they wont help much less listen to the query or complaint. I dont know why I went back to 1st for women because this is what they do and when you are a client they dont care and will only be happy to deal with you when they want to sell you all theyr products including what you dont want and need.
56 replies
24 months ago
Disgusting service
I used to think the world of mfc until now. My debit order bounced which never happens but I'm having one of those months where I had to fix plumbing urgently and had to use my salary. They called me and gave me the whole schlep of how this was not good for my credit record. I explained that I would make payment in a few days and that I wanted to pay a bit more so I had called their call center earlier the same day to confirm the bank info and ref number I needed to use to make the payment for the extra funds to bring my balance down quicker. This call was before the end of the month but the 2nd of April came and I made payment to mfc and sent the proof of payment via email. During the same morning after I sent my proof of payment I received an sms that I made arrangements to pay on that day and next thing I know they decided to send through a debit order for my car payment. So with the payment I made of R16k and the monthly payments being R5.7k they refused to return the monthly fee even when I explained that I had made provision for another debit order plus had paid the more than twice what I owed for the month. After I sent an email to query and ask them to review and reconsider a refund now they responded and said they need my full info as they cannot trace my query. I'm so over MFC and hope to never have to buy a car again via them. This has been the worst experience over something so small and these companies pride themselves in customer service, I'm disgusted.
0 replies
25 months ago
Fedhealth bad service
I have been trying to get my brothers income verified since late last year and to date Fedhealth claims not to have received the emails I have sent. It's a pain to deal with slowness but Fedhealth are taking "bad service" to another level. One consultant, Michelle who I spoke to on the 28th of March, managed to find my email with all the supporting documents. However today another consultant Salome said there were no documents received and no email received ever only my email with proof of payment. I'm shocked at the bad service that I keep experiencing with this scheme. Just terrible that they skip over emails and choose to ignore member emails but suspend cover cos it suites them.
53 replies
27 months ago
AdT **** system
I have a faulty system that ADT won't come out to check out why all because they are suspecting that the back up battery is faulty and I must replace it before they can do anything. This was installed 6mo the ago and unless I pay my hard earned R700 for a new battery I'm stuck with a system that arms itself and goes off at anytime of day. I don't know what to do anymore. I've asked them to cancel my accounts which is so long, 3yrs long, they just won't budge. I don't even know how I can switch the damn thing off. When the the power goes off the alarm sends a signal, when the power returns, there's another signal. The guard is so quick to come out but they are so slow in responding or xancelling the unit and account..
58 replies
29 months ago
Stop Calling Me, Just STOP
I bought 1 item a year ago and for the life of me cannot get them to stop calling me. I keep telling them not to call but they hear the opposite. I don't want a discount or free mystery gift from homechoice. I dont know who I can call, tell, email, ***eon msg. Why do companies and people not listen when you request a simple thing gosh I'm annoyed. I will never buy from homechoice cos they an uninvited guest that won't leave.
56 replies
30 months ago
1st for women disaster
I just got off the phone to report my burst geyser and was told my details are not showing at all so this means I've been paying for nothing. At first the guy went into the wrong system so he asked me which insurance I was with so had to reconfirm my ID number. The damn APP does not show policy numbers only what's covered as if I don't know. I have a ceiling that's dripping brown water and showing a Crack. Anymoment now it will cave in and fall all over and I have a small child. I can't have the mess or the time to clean the mess. This is such a disaster.i was even told to pay R650 to a plumber and I'll be refunded, why am I paying when I have this insurance.now I must wait till tomorrow when I'm at work to call for help, if this guy can't find my details how will anyone find my information.
131 replies
32 months ago
They are not bad but...
They are not bad but when they decline a claim or refuse to assist I don't think they consider all aspects or rather clients best interest.
131 replies
35 months ago
*****sters and *******
I bought a dstv explora including installation online, when it arrived the box was open, there was something torn off I suspect it was the voucher. When I asked an installer to come and install they told me the machine didn't have installation I had to pay them to install. When I called incredible they told me to call multichoice as that had nothing to do with them. Now Im stuck with a product that doesn't suit my needs and in a box that has been spat out by a stray dog. I want my money back. Multichoice does not even recognize incredible connection so why would I want to continue to get anything there. I'm so disgusted by this service, who would accept such service and think customers will be fine with. Clearly whoever that's running these stores is ****** lazy or is the one *****ing these vouchers.
0 replies
Review Distribution
5 Star
1 (3.8461538461538463%)
4 Star
1 (3.8461538461538463%)
3 Star
0 (0%)
2 Star
3 (11.538461538461538%)
1 Star
21 (80.76923076923077%)