Barrett & Associates
Unclaimed Business
|1|5 Reviews (last 12 months)|This business does not respond to reviews
Barrett & Associates
Unclaimed Business
|1
5 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|5 Reviews
Sep '25 - Aug '26
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceDH
DAVID H
1 reviews | Active since May 2026
21 May 2026, 13:05
Barret and FNB
What a useless company Barrett & Associate are, acting on behalf of **FNB**, regarding the handling of my settled account. I have paid the full settlement as agreed beteen Barret, FNB and myself. Despite this FNB has not been updated and waiting for a response. emails to Barret are dismally answered and Barret claim to have no telephonic contact with FNB.
Helpful (0)
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DAVID H
1 reviews | Active since May 2026
21 May 2026, 13:05
Barret and FNB
What a useless company Barrett & Associate are, acting on behalf of **FNB**, regarding the handling of my settled account. I have paid the full settlement as agreed beteen Barret, FNB and myself. Despite this FNB has not been updated and waiting for a response. emails to Barret are dismally answered and Barret claim to have no telephonic contact with FNB.
0
Replies (0)PN
Palesa N
1 reviews | Active since Nov 2023
10 Apr 2026, 07:23
Wrongfully if not *****ulently listed.
I was wrongfully if not *****ulently listed. I went to Mellins for an eye test and quotation of the spectacles, that amounted to R18 000 something, which was something I could not afford, I opted for a 6 months payment plan but however I could not qualify for it, I was then required to pay 50% of the amount for them to be able to order my spectacles, and I told them I didnt have that amount still but I will come back when I do. So according to my knowledge no spectacles were ordered because I never paid the 50% required because I didnt have it yet. If they went ahead and ordered the specs they failed to at least let me know so that I can try and get that 50% because I went somewhere cheaper and got my spectacles. These collectors called me and I explained this to them but they still went ahead and listed me? Is this not *****? So I am supposed to pay for an item I never received?
Helpful (0)
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Palesa N
1 reviews | Active since Nov 2023
10 Apr 2026, 07:23
Wrongfully if not *****ulently listed.
I was wrongfully if not *****ulently listed. I went to Mellins for an eye test and quotation of the spectacles, that amounted to R18 000 something, which was something I could not afford, I opted for a 6 months payment plan but however I could not qualify for it, I was then required to pay 50% of the amount for them to be able to order my spectacles, and I told them I didnt have that amount still but I will come back when I do. So according to my knowledge no spectacles were ordered because I never paid the 50% required because I didnt have it yet. If they went ahead and ordered the specs they failed to at least let me know so that I can try and get that 50% because I went somewhere cheaper and got my spectacles. These collectors called me and I explained this to them but they still went ahead and listed me? Is this not *****? So I am supposed to pay for an item I never received?
0
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PN
Peter N
1 reviews | Active since Aug 2018
12 Feb 2026, 11:38
Wrongful debt recovery
Over the last four months Barrett legal have bul**** and harassed my wife over an outstanding account which she does not own nor owe. No amount of reasoning with their debt collection agents will stop them from their behaviour. Unable to escalate complaint to supervisor or partner.
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Peter N
1 reviews | Active since Aug 2018
12 Feb 2026, 11:38
Wrongful debt recovery
Over the last four months Barrett legal have bul**** and harassed my wife over an outstanding account which she does not own nor owe. No amount of reasoning with their debt collection agents will stop them from their behaviour. Unable to escalate complaint to supervisor or partner.
0
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Anonymous
1 reviews | Active since Jun 2017
30 Sept 2025, 11:51
FAILURE TO UPDATE FNB AFTER ISSUING SETTLEMENT LETTER: NBPE465032
I am lodging a formal complaint against **Barrett & Associates**, acting on behalf of **FNB**, regarding the mishandling of my settled account. Barrett & Associates provided me with a written settlement figure, which I duly paid. They then issued me with a settlement letter confirming the account was closed. Despite this, FNB has not been updated. Instead, the account was allowed to fall into arrears again and has now been handed over once more — as if no settlement ever occurred. This is unacceptable. I honoured my obligations as a consumer and settled the account in full. Due to the poor service delivery and lack of communication between Barrett & Associates and FNB, I am now being unfairly penalised. I have attempted to resolve this through Barrett & Associates’ contact centre. Each time I ask to speak to a manager, I am told she is “not available.” Calls are placed on hold indefinitely until the line goes dead. This is not only frustrating but unprofessional. How can a law firm outsource their brand and reputation to a contact centre that clearly does not represent them properly? I demand that Barrett & Associates immediately: 1. Honour the settlement letter they issued to me. 2. Rectify FNB’s records to reflect the account as fully settled. 3. Provide written confirmation of the correction without further delay. If this matter is not resolved, I will have no choice but to escalate: * A formal complaint to the **Legal Practice Council** against Barrett & Associates. * A complaint to the **Banking Ombudsman** against FNB. I refuse to be held accountable for errors caused entirely by the negligence of Barrett & Associates and FNB. I expect immediate escalation and resolution of this matter. Regards, T.L
Helpful (0)
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Anonymous
1 reviews | Active since Jun 2017
30 Sept 2025, 11:51
FAILURE TO UPDATE FNB AFTER ISSUING SETTLEMENT LETTER: NBPE465032
I am lodging a formal complaint against **Barrett & Associates**, acting on behalf of **FNB**, regarding the mishandling of my settled account. Barrett & Associates provided me with a written settlement figure, which I duly paid. They then issued me with a settlement letter confirming the account was closed. Despite this, FNB has not been updated. Instead, the account was allowed to fall into arrears again and has now been handed over once more — as if no settlement ever occurred. This is unacceptable. I honoured my obligations as a consumer and settled the account in full. Due to the poor service delivery and lack of communication between Barrett & Associates and FNB, I am now being unfairly penalised. I have attempted to resolve this through Barrett & Associates’ contact centre. Each time I ask to speak to a manager, I am told she is “not available.” Calls are placed on hold indefinitely until the line goes dead. This is not only frustrating but unprofessional. How can a law firm outsource their brand and reputation to a contact centre that clearly does not represent them properly? I demand that Barrett & Associates immediately: 1. Honour the settlement letter they issued to me. 2. Rectify FNB’s records to reflect the account as fully settled. 3. Provide written confirmation of the correction without further delay. If this matter is not resolved, I will have no choice but to escalate: * A formal complaint to the **Legal Practice Council** against Barrett & Associates. * A complaint to the **Banking Ombudsman** against FNB. I refuse to be held accountable for errors caused entirely by the negligence of Barrett & Associates and FNB. I expect immediate escalation and resolution of this matter. Regards, T.L
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