Barron Clothing
1.6|89 reviews
TS
Tebogo S
1 reviews | Active since Member
08 Sept 2025, 10:36
Poor service and daylight ****mers
Good Day
My name is Tebogo on the 31st August 2025 I went to Barron clothing in Pretoria to purchase 2 T-Shirts and 2 Caps and also to get them embroidered. The lady quoted us and we paid instantly through geo payment with our FNB account. I explained the urgency of this and she told me that they will be ready by Wensday and that Monday she will send me the POP and the mock up. On Monday I sent her a text regarding the POP she didn't send it, Tuesday still she didn't send it, no communication or anything like that i phoned she said that she is bathing I should wait till she got to the shop she got there she still didn't say anything I had. I waited and wait. Today I sent a text to check if my items are ready for collection no response. I never expected to endure such disrespect and poor service from your retailers honestly. Worst of all she didn't even confirm the embroidery for the caps. I didn't expect Barron group to **** me seriously. I am very angry. Coz till date I still haven't received my items
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Replies (53)Barron Clothing's replyOfficial
10 Sept 2025, 06:30 Hi Tebogo,
Thank you for taking the time to share your experience with us. We are deeply sorry to hear about the poor service you received at our Pretoria branch. Your frustration is completely valid, and we sincerely apologise for the inconvenience, delays, and lack of communication you've experienced.
This is not the standard we hold ourselves to, and we take your feedback seriously. Please contact our support team at clientservice@barron.com so we can investigate and resolve this matter.
Kind regards,
Thank you for taking the time to share your experience with us. We are deeply sorry to hear about the poor service you received at our Pretoria branch. Your frustration is completely valid, and we sincerely apologise for the inconvenience, delays, and lack of communication you've experienced.
This is not the standard we hold ourselves to, and we take your feedback seriously. Please contact our support team at clientservice@barron.com so we can investigate and resolve this matter.
Kind regards,
Best regards,
Barron Clothing's reply10 Sept 2025, 06:30
Official
Hi Tebogo,
Thank you for taking the time to share your experience with us. We are deeply sorry to hear about the poor service you received at our Pretoria branch. Your frustration is completely valid, and we sincerely apologise for the inconvenience, delays, and lack of communication you've experienced.
This is not the standard we hold ourselves to, and we take your feedback seriously. Please contact our support team at clientservice@barron.com so we can investigate and resolve this matter.
Kind regards,
Thank you for taking the time to share your experience with us. We are deeply sorry to hear about the poor service you received at our Pretoria branch. Your frustration is completely valid, and we sincerely apologise for the inconvenience, delays, and lack of communication you've experienced.
This is not the standard we hold ourselves to, and we take your feedback seriously. Please contact our support team at clientservice@barron.com so we can investigate and resolve this matter.
Kind regards,
Best regards,