Poor service and communication

My daughter has been at basa school from grade 1 till now as she is supposed to be in grade 10. Last year we did not get a chance to choose grade 10 subjects with her we were told that will be done in 2026. On the 13.01.2026 we when to school to select the subjects with her only to be told that she has been placed on the waiting list she is not allocated a class. Then the principal was very rude telling the parents that if they are not happy they can take the kids to a new schools.

Today was the first day if the 2026 academy year my daughter had to spend the whole outside she is not yet allocated a class.