Unreliable,incapable and very poor service

I bought the Mens Asics Gel-Excite 10 Light Blue/Electric Lime Running Shoes Bash on line store on the 9 December 2024, the system message said order will be delvered within 5 days. To date I have not received my order, after many calls and emails, their team keeps on promising to find out from their courier, but not available. Today I receive a message offering me a R100 voucher as an apology from Bash, all need is my refund back as this company clearly does not understand how online works, good customer service. I am really dissapointed in this Bash and will never again buy from them. If I knew what kind of company they are, I would never have bought from them. Anyone reading this, please do not make the same error, this looks like a con shop, even if the price is low or cheap,don't even try, rather look at other reliable online stores than Bash