BF
Bash Footwear
Unclaimed Business
BF
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|4 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Bash Footwear
Bash Footwear has a TrustIndex of 0 out of 10 on Hellopeter, based on 4 reviews in the last 12 months. Hellopeter has tracked Bash Footwear across 24 total reviews. How is the TrustIndex calculated? →
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceCH
Clare H
1 reviews | Active since Jan 2020
28 Jan 2026, 08:59
Refusing a simple order change is unacceptable
I placed an order for Salomon through Bash today. I selected collection thinking I would receive it sooner than delivery, which was only available next week. When I tried to change the order to delivery during checkout, I noticed within seconds that it hadn’t updated. I contacted customer support immediately, providing all details clearly and promptly, as I won’t be around to collect for another two weeks. Bash refuses to change the order. I also cannot cancel it, as I would need to receive it first to return it. Refusing a simple, logical change is unnecessary, inconvenient, and extremely frustrating. Bash needs to honor this request or provide a real solution — this level of inflexibility is unacceptable.
Helpful (0)
|Replies (0)CH
Clare H
1 reviews | Active since Jan 2020
28 Jan 2026, 08:59
Refusing a simple order change is unacceptable
I placed an order for Salomon through Bash today. I selected collection thinking I would receive it sooner than delivery, which was only available next week. When I tried to change the order to delivery during checkout, I noticed within seconds that it hadn’t updated. I contacted customer support immediately, providing all details clearly and promptly, as I won’t be around to collect for another two weeks. Bash refuses to change the order. I also cannot cancel it, as I would need to receive it first to return it. Refusing a simple, logical change is unnecessary, inconvenient, and extremely frustrating. Bash needs to honor this request or provide a real solution — this level of inflexibility is unacceptable.
0
Replies (0)AJ
Aphi J
1 reviews | Active since Jan 2020
27 Jan 2026, 14:54
Poor Customer Support Services
I have been trying to make return for an online purchase for shoe, and their support app constantly says they cannot find my order. Since December I have been making attempted to return the shoe. First and for most they delivered shoe size I did not choose. Sent correspondences with no reply.
Helpful (0)
|Replies (0)AJ
Aphi J
1 reviews | Active since Jan 2020
27 Jan 2026, 14:54
Poor Customer Support Services
I have been trying to make return for an online purchase for shoe, and their support app constantly says they cannot find my order. Since December I have been making attempted to return the shoe. First and for most they delivered shoe size I did not choose. Sent correspondences with no reply.
0
Replies (0)KS
Khuselwa S
1 reviews | Active since Jan 2020
14 Oct 2025, 16:30
I went to Sportscene Durban West street to buy sneakers, they had to order online from Bash
I went to Sportscene Durban West street to buy sneakers, they had to order online from Bash. They did ***** during that process and removed my cell phone number that was supposed to receive an OTP to collect sneakers they put their own cell phone number and sent someone else to collect the sneakers
Helpful (0)
|Replies (0)KS
Khuselwa S
1 reviews | Active since Jan 2020
14 Oct 2025, 16:30
I went to Sportscene Durban West street to buy sneakers, they had to order online from Bash
I went to Sportscene Durban West street to buy sneakers, they had to order online from Bash. They did ***** during that process and removed my cell phone number that was supposed to receive an OTP to collect sneakers they put their own cell phone number and sent someone else to collect the sneakers
0
Replies (0)ZM
Zulpha M
1 reviews | Active since Jan 2020
14 May 2025, 09:40
POOR Customer services
Spoke to someone in customer service a few minutes an she drop the call as she DID NOT LISTEN to my query I asked her why is the instalment high in the last few months she gave me answer I already had told her that is not my query tone of voice changed an she drop the line utterly disgusted as I have been a customer for quite some time
Helpful (0)
|Replies (0)ZM
Zulpha M
1 reviews | Active since Jan 2020
14 May 2025, 09:40
POOR Customer services
Spoke to someone in customer service a few minutes an she drop the call as she DID NOT LISTEN to my query I asked her why is the instalment high in the last few months she gave me answer I already had told her that is not my query tone of voice changed an she drop the line utterly disgusted as I have been a customer for quite some time
0
Replies (0)NL
Nicholas L
1 reviews | Active since Jan 2020
28 Dec 2024, 12:40
Unreliable,incapable and very poor service
I bought the Mens Asics Gel-Excite 10 Light Blue/Electric Lime Running Shoes Bash on line store on the 9 December 2024, the system message said order will be delvered within 5 days. To date I have not received my order, after many calls and emails, their team keeps on promising to find out from their courier, but not available. Today I receive a message offering me a R100 voucher as an apology from Bash, all need is my refund back as this company clearly does not understand how online works, good customer service. I am really dissapointed in this Bash and will never again buy from them. If I knew what kind of company they are, I would never have bought from them. Anyone reading this, please do not make the same error, this looks like a con shop, even if the price is low or cheap,don't even try, rather look at other reliable online stores than Bash
Helpful (0)
|Replies (0)NL
Nicholas L
1 reviews | Active since Jan 2020
28 Dec 2024, 12:40
Unreliable,incapable and very poor service
I bought the Mens Asics Gel-Excite 10 Light Blue/Electric Lime Running Shoes Bash on line store on the 9 December 2024, the system message said order will be delvered within 5 days. To date I have not received my order, after many calls and emails, their team keeps on promising to find out from their courier, but not available. Today I receive a message offering me a R100 voucher as an apology from Bash, all need is my refund back as this company clearly does not understand how online works, good customer service. I am really dissapointed in this Bash and will never again buy from them. If I knew what kind of company they are, I would never have bought from them. Anyone reading this, please do not make the same error, this looks like a con shop, even if the price is low or cheap,don't even try, rather look at other reliable online stores than Bash
0
Replies (0)MM
Mamello M
1 reviews | Active since Jan 2020
28 Dec 2024, 12:34
Bad service and they false advertising. Don’t buy anything that says buy one get one free it’s a **** and they **** Black customers
I have been waiting for response for the ticket 1382076, as I wasn’t refunded any amount charged for the buy one get one. I have another order I have been waiting for til this date I haven’t received my order
Helpful (0)
|Replies (0)MM
Mamello M
1 reviews | Active since Jan 2020
28 Dec 2024, 12:34
Bad service and they false advertising. Don’t buy anything that says buy one get one free it’s a **** and they **** Black customers
I have been waiting for response for the ticket 1382076, as I wasn’t refunded any amount charged for the buy one get one. I have another order I have been waiting for til this date I haven’t received my order
0
Replies (0)MB
Marinda B
1 reviews | Active since Jan 2020
7 Nov 2024, 11:51
Uncomfortable and noisy shoes
I ordered two pairs of shoes from Bash online, which one pair is an absolute joy to wear and of good quality. The other is also of good quality, however extremely uncomfortable and hard to walk with as the top part of the shoe slips out while walking. They are also very noisy when walking.
Helpful (0)
|Replies (0)MB
Marinda B
1 reviews | Active since Jan 2020
7 Nov 2024, 11:51
Uncomfortable and noisy shoes
I ordered two pairs of shoes from Bash online, which one pair is an absolute joy to wear and of good quality. The other is also of good quality, however extremely uncomfortable and hard to walk with as the top part of the shoe slips out while walking. They are also very noisy when walking.
0
Replies (0)RD
Rabelani D
1 reviews | Active since Jan 2020
6 Nov 2024, 19:20
Dirty sneakers
I ordered some sneakers from Bash when I got them one of them was super dirty. I’m never purchasing footwear from bash again.
Helpful (0)
|Replies (0)RD
Rabelani D
1 reviews | Active since Jan 2020
6 Nov 2024, 19:20
Dirty sneakers
I ordered some sneakers from Bash when I got them one of them was super dirty. I’m never purchasing footwear from bash again.
0
Replies (0)