Wrong Part ordered at the expense of a customer

Wrong part was ordered and Michelle (Service consultant) has advised, that I should take the globes and try a fitment center to put them on for me. they had stated that the globes are wrong and are not for that car. Please advise when ordering the globes did the technician state which ones are they and show the sample from the vehicle? Now this is going to charge me again to buy new ones and this is not my fault that Ford has ordered the part at the customers expense.