Poor Service Basil manning Cornubia

i have paid in full for a spare spheros ****l and was informed that i would have to wait 4 to 6weeks for the ****l else i would have to pay a delivery charge but they will only deliver to the store(makes no sense to pay a delivery charge but they don't deliver to your residence you have to come to the store). i agreed to wait 4 to 6 weeks, when i follow up when my ****l would arrive the manager informed me, he will call me back with an update, but this never happened, once again i had to follow up with them again and now they inform me it might be here at the end of August (maybe ) but still will not confirm a date. it seems like no one is bothered about customer service. Waiting for spare ****l for 3 months but if you pay R183 it's here in 2weeks.