BA
Basson's Auto Coach Works
Unclaimed Business
BA
Basson's Auto Coach Works
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Basson's Auto Coach Works
Basson's Auto Coach Works has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Basson's Auto Coach Works across 5 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceDW
Daniël Wever
1 reviews | Active since Jan 2020
17 Mar 2026, 09:07
Poor communication, predatory quotes, false promises and months long wait
My experience with Basson’s Auto over the last seven months has been an absolute nightmare. The level of incompetence displayed during the initial evaluation of my bakkie was staggering; they replaced the intercooler but completely failed to diagnose the actual turbo damage, leading to a protracted saga that has dragged on for 8 months. To make matters worse, they subcontracted work to an ************* 3rd party—a service I was forced to pay for out of my own pocket—who provided a predatory quote. I was quoted R96,000 for a turbo replacement, a figure that ended up being just R15,000 when handled correctly. The fact that they would even involve such a party and present that kind of pricing is deeply concerning. On top of the technical failures, the communication has been abysmal and riddled with false promises. They initially promised to deliver the bakkie back to me, only to backtrack later and demand I either fetch it myself or pay an additional towing fee. Between the missed diagnoses, the suspicious 3rd-party quotes, and the broken logistical promises, this has been the worst automotive experience I’ve ever had. If you want your vehicle fixed correctly, fairly, and professionally, stay far away from this workshop.
Helpful (0)
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Daniël Wever
1 reviews | Active since Jan 2020
17 Mar 2026, 09:07
Poor communication, predatory quotes, false promises and months long wait
My experience with Basson’s Auto over the last seven months has been an absolute nightmare. The level of incompetence displayed during the initial evaluation of my bakkie was staggering; they replaced the intercooler but completely failed to diagnose the actual turbo damage, leading to a protracted saga that has dragged on for 8 months. To make matters worse, they subcontracted work to an ************* 3rd party—a service I was forced to pay for out of my own pocket—who provided a predatory quote. I was quoted R96,000 for a turbo replacement, a figure that ended up being just R15,000 when handled correctly. The fact that they would even involve such a party and present that kind of pricing is deeply concerning. On top of the technical failures, the communication has been abysmal and riddled with false promises. They initially promised to deliver the bakkie back to me, only to backtrack later and demand I either fetch it myself or pay an additional towing fee. Between the missed diagnoses, the suspicious 3rd-party quotes, and the broken logistical promises, this has been the worst automotive experience I’ve ever had. If you want your vehicle fixed correctly, fairly, and professionally, stay far away from this workshop.
0
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A D
1 reviews | Active since Jan 2020
18 Jul 2023, 10:35
Two guys came out
Two guys came out. There was one older man who was very rude, unpleasant to talk to, which made me doubt the work their doing and if it's thoroughly finish. I further doubted if they are leaving me safe.
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D_ Michaels
1 reviews | Active since Jan 2020
24 Oct 2022, 15:57
Basson's Auto Coach Works - Excellent service
Great Service from the onset. Tersius had gone out of his way to ensure that I received my vehicle, on a weekend, in his private time. He also assisted me long after the initial repair, trying to establish if there was still repair work to be done. It is seldom that one finds businesses who goes the extra mile for clients.
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D_ Michaels
1 reviews | Active since Jan 2020
24 Oct 2022, 15:57
Basson's Auto Coach Works - Excellent service
Great Service from the onset. Tersius had gone out of his way to ensure that I received my vehicle, on a weekend, in his private time. He also assisted me long after the initial repair, trying to establish if there was still repair work to be done. It is seldom that one finds businesses who goes the extra mile for clients.
0
Replies (0)TW
Theresa W
1 reviews | Active since Jan 2020
3 Jul 2020, 08:16
Great service!!! Awesome work done!!!
From the time I first contacted them up until I received my vehicle I received very professional service. They more than kept their promise and delivered my vehicle a day earlier. I also received a very clean and disinfected vehicle. The work done on my vehicle is superb. I want to thank Besson's for the awesome experience.
Helpful (0)
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Theresa W
1 reviews | Active since Jan 2020
3 Jul 2020, 08:16
Great service!!! Awesome work done!!!
From the time I first contacted them up until I received my vehicle I received very professional service. They more than kept their promise and delivered my vehicle a day earlier. I also received a very clean and disinfected vehicle. The work done on my vehicle is superb. I want to thank Besson's for the awesome experience.
0
Replies (0)VW
Vernon W
1 reviews | Active since Jan 2020
18 Jul 2015, 17:47
Bad repair job
After being involved in an accident my vehicle was taken to Basson's coach works for repairs. When the vehicle was returned the following issues were noted.<br> 1. Power steering fluid pooled below container
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