Active since Jun 2015
I wanted to resolve this amicably, but after the last response from this company I have no choice but to write a review. I ordered Ozempic here and it did NOT work. I’ve used it before from a different supplier with excellent results, so I know what to expect. I train 5–6 times per week, have a normal BMI, and was simply aiming to lose a further 5% body fat. When I raised my concern politely with Cindy, suggesting either a refund or alternative product, she accused me of overeating, told me to “eat less,” and it seems like she imp**** I was trying to score a free product - ofcourse I would send whatever I was sold right back! Not only was the product disappointing, but the customer service was unprofessional and insulting. I’m taking the loss and throwing it out — as the saying goes, goedkoop is duurkoop. I’ll stick with reputable suppliers going forward.
I previously wrote a review about not having a great experience . Everything was resolved and the company apologized for the breach in communication.
I cancelled my order as I no longer needed the product. I Was initially told a R50 penalty as it had already been shipped, then I was told it would be a 35% penalty , only because I followed up if the order was cancelled since I did not see any refund. I've had to ask several times to have the order cancelled. The communication has also been tardy. Not impressed.
My claim was handled by Reitumetse Mateme. She was efficient and responded promptly.
What do we have to do to get consecutive monthly wifi? This is the second or third time that our wifi gets cut due to your staff messing up on the billing, despite us paying on time. The wifi can then only be reinstated the following month. Not only does this affect work but is a costly additional expense to purchase top up data. This service delivery is not okay. Please fix this mess!
Great Service from the onset. Tersius had gone out of his way to ensure that I received my vehicle, on a weekend, in his private time. He also assisted me long after the initial repair, trying to establish if there was still repair work to be done. It is seldom that one finds businesses who goes the extra mile for clients.
I am very disappointed in the Galaxy watch. I purchased a Galaxy 3 watch, just under 2 years ago, at +/- 9k. My watch suddenly stopped working a month or two ago. After returning it to the store from which I purchased for repairs, I was told the watch only has a 1 year warranty and was quoted R5000 for repair. The watch has less that 2 year life span & repair cost 55% of the initial value, more than the current store value of the watch? I have purchased more affordable smart/ sport watched with a better lifespan than this. I've aways been a Samsung customer but this a no from me. Would not recommend. Overpriced product.
!!!!!SCAM !!!! I ordered a product on this website. When I tried to track the product is said that the order had been fulfilled. I've emailed, Instagram DM'd & WhatsApp'd MIke (Not sure that its his real name) & received empty promises as a response. Based on other reviews, who has had similar experiences, watch out for the following names/ websites: Ipharma Online Anabolic store Supplements in South Africa Underground Supplements HD Labs Sandton City Powerlifting Store South Africa mikeblakesupplier@gmail.com Social media links: https://www.undergroundsupplements.co.za/ https://www.facebook.com/Supplementsinsouthafrica/ https://www.instagram.com/supplementsrsa/
I've opted to pay for my license disc online and I am not impressed at all. Not only does it cost more, its additional paper work and takes longer. The delivery person could not locate my address, only to be told later that it is off route and would get him in trouble. It has been 2 weeks since the date of payment. Not great service delivery.
Dear Vodacom: I currently have a fraudulent account linked to my name. The first debit went off 23 May 2019, and I've since contacted your company several times with no resolution. (Called all the necessary departments, mailed the fraud division, Ref No EC-1R66-1F4KYO, been in-store multiple times) Last month I've received an invoice and statement for R1500, and this month for R19575. It is almost two months later and no resolution. This account, which includes an I-phone, internet package and insurance, was opened in Musgrave. How does this slip through the cracks? how did your employee obtain my necessary documents to open this account? I desperately need to upgrade my current device, which I can't do until this is resolved. Why is this taking so long? Since you can't respond to emails, maybe social media is your preferred platform.
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