Bataung Memorials Bad service

1. Requested a tombstone refix and paid a deposit. They never took Any step after receiving the deposit for a month 2. I then requested a refund due to no service rendered by the company and I’m still waiting… it’s been 4 weeks. I have been calling almost every day and the lady from their Katlegong office keeps promising to remind the manager 3. The manager apparently is not allowed to interact with unhappy customers