Bad service

Good day

Hope all is well Good day all.

I drive a BMW GSA R1200 K51 2014. That I bought second hand at BMW Fourways from Desmond with about 60 000 km on the clock. Whom is a great sales agent and goes the extra mile. This was done in 16 August 2023. This was also my dream bike that I worked hard for. And love it from the first ride I did.

I took it in for a clutch replacement on 2 May 2024. Service on that was 100%

But my complaint is as follows.

I did some research and watch some videos on the clutch replacement so see what is done and how it is done. Then I noted that there is a replacement on 60 000 km service or if the bike is at the dealer. At the cost of BMW.

EP: 27 BMW Free Driveshaft Replacement GS/A R RS RT INFO337390 R1200 / R1250 K50, 51, 52, 53 and 54 (youtube.com)

But I was not made aware of this or even asked about this. I found out about this by accident. On YouTube

If I am aware and correct the dealers was suppose to know about this or inform me about this. This was not the case.

When I asked the dealer where I bought the bike from they said yes that is correct and is willing to help me. But the bike is only due for major service in 5000 km. The bike even has a full service from BMW it self

I would really like to know what can be done about this ? As I feel why was I not informed about this when the bike was at the dealer on the clutch replacement.