1 reviews | Active since Member
FOR PEACE OF MIND, DON'T TAKE YOUR CAR HERE!!!!! Let me give you a summary of my story because it is too long.
Dealt with Leon Seckel the Workshop Manager. On the 13th of July 2024, I took my car here for a drive train error message, they diagnosed it and said the problem is with TURBO, WATER PUMP, FRONT CRANK SEAL, TAPPET COVER GASKET, SUMP GASKET, OIL SERVICE and COOLANT. They fixed that and returned the car after 2 weeks.
3 days later the car displayed the drive train error message and we took it back. They brought it back after 2 days, now the car came back with reverse camera not working, back windows not working and boot not closing. I asked Leon said they will not fix it, it is not their problem I bought an old car (this is BMW series 318i F30 2018 model currently on 126 000KM). I ignored that and a week later the car displayed the drive train error, Leon said they forgot to tie something, ok they tied that and I left, a week later same issue and stories after stories on their side, they sometimes they kept the car with them for 5 days, return it after and I will drive it for 2 days and the drivetrain error message displays. I had to go to their workshop every Monday for the same issue.
Now on the 01 September, I took the car there same drive train and Leon said the Turbo is faulty he will have to call the supplier, I left the car and they returned the car on the 3rd with passenger seat belt not sensing when one has no seat bet on. Decided I will keep quiet about it. The 15th of September the car displayed engine overheating, I took it back and they said the coolant pipe is leaking and for them to fix it, I must pay for it.
I sent an email to RMI because since I was driving this car with them for 2 months, they have to fix it. everyday when they have the car they drive it to Pretoria and back to their workshop in Joburg. Now something is leaking, I must pay? How because it was our car for 2 months.
Now Thabani Ngwenya the General Manager who has never said a thing to me all this while, I don't even know him, he is calling me names "Loud Mouth", "Weakness of listening" ....... may be I should have not said a thing but keep paying them and they keep messing things and I just pay.
Being a woman, some men will forever take advantage of you. See attached Thabani Ngwenya's email.
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