Active since Jan 2014
Dealt with AMOGELANG MATOMELA the Property Manager, she is very rude and speaks to you as if she is talking to her child. Not to mention her hanging up on me!!!!! Very unprofessional and I feel sorry for Weinprop Tenants
be warned !!!!!!! Bavarian Workshop Wynberg & Pretoria the worst place to take your car to. It has been a year of back and forth,. Here I am with no car but paying a monthly instalment for a vehicle. MIOSA has finalised the case but they not cooperating......... RMI tried before MIOSA and they did not cooperate, then referred me to MIOSA but still the same thing. it is a long draining process and believe me you can save yourself such stress if you looking for headache and clueless people when it comes to cars, go to them. Leon Seckel the Workshop Manager will be waiting for you and ready to have your car destroyed. THE PEOPLE THAT SAY STAY AWAY ARE ASSISTING YOU NOT TO FACE WHAT THEY HAVE FACED. I SHOULD HAVE LISTENED.
As a new Small business owner, I opened an account with Capitec business. Share my banking details with my clients, been depositing money it the account to keep it active. This bank just closed the account and said deposit is not an activity. Now I am left with stress of opening another account and change banking details with the client. Had I new this bank treats businesses like this I was never going to open it. To all new business owner if you looking for bank, chose capitec knowing that once there is no transaction for a monthly they will close it.
I took an extended warranty insurance from this company when I bought my vehicle, 6 months down the line the car gave me problems and I was referred by them to an RMI Approved work shop because the turbo had to be changed and they said they cannot pay for a BMW quote because it will be very expensive. I took my car to their preferred service provider and the turbo was change. The new turbo gave me problems to a point where I decided to take my car to BMW for Diagnosis, to my surprise the turbo installed in the car was incorrect. I called the insurance to say your people have installed an incorrect turbo in the car, they said I must take it back for the turbo to be changed because it is under warranty. I took it back to the workshop, 2 days after the car was returned to me, the engine ceased. I logged a claim and for the engine and they declined the claim, saying that the cause of the engine to be ceased was a turbo pipe bolt broken. The people that worked on that car is their preferred service provider and I know nothing about bolts, engine and turbos. This company works together with unknowledgeable workshops, after those workshops has messed your car, they assist each other in coming up with a lie to decline a claim. For peace of mind stay away. I wish I was able to attach all the communication we had since August 2024 begging Bidvest Insurance to assist me. Now maybe the only way to assist was to ask their preferred workshop to spoil the engine so I will be left paying for the car that is not there!!!!!
Only if there was a way for me to respond on their google review response! This company, doesnt know what they are doing, after they worked on my car and spoiled it, i took it to bmw for a proper diagnose, to my surprise the turbo they installed in my car was an incorrect turbo. So i was forced to take my car to them for them to change the turbo and they finished the car this time around. Same day an oil leak everywhere, and the car stoped, not starting, u cant put the gear on park, stays on neutral. A car that i drove to them. Now they say i must sign some consent from their lawyers to allow them to touch the engine……. This is madness……. I still repeat, if u want peace stay away from these people! I gave them a benefit of a doubt and regretted it. This time around Leon told me the workshop is his house and i cant make rules, and the rules was me politely asking the guy who was busy packing all the parts that they removed from my car. He panicked and rushed to the guy to tell him not to respond to me. And i am asking myself what is it that he is hiding or did to the car that made him panic in such a way. I watch my car in pain, being towed from their workshop….. If u dont want to have my experience, stay away!
Only if there was a way for me to respond on their google review response! This company is a ****, after they worked on my car and spoiled it, i took it to bmw for a proper diagnose, to my surprise the turbo they installed in my car was an incorrect turbo. So i was forced to take my car to them for them to change the turbo and they finished the car this time around. Same day an oil leak everywhere, and the car stoped, not starting, u cant put the gear on park, stays on neutral. A car that i drove to them. Now they say i must sign some consent from their lawyers to allow them to touch the engine……. This is madness……. I still repeat, if u want peace stay away from these people!
I am reading reviews about payments, good customer service🤣...... Wait until claim stage, you will regret ever joining such insurance! A waste of time, money, lots and lots of airtime. They do not respond to emails, have to follow up everyday, wait for over 2 weeks for claim to be finalized and when it has been finalized, they pay R2000. 00 for a quote of R29 000.00. What a joke!
FOR PEACE OF MIND, DON'T TAKE YOUR CAR HERE!!!!! Let me give you a summary of my story because it is too long. Dealt with Leon Seckel the Workshop Manager. On the 13th of July 2024, I took my car here for a drive train error message, they diagnosed it and said the problem is with TURBO, WATER PUMP, FRONT CRANK SEAL, TAPPET COVER GASKET, SUMP GASKET, OIL SERVICE and COOLANT. They fixed that and returned the car after 2 weeks. 3 days later the car displayed the drive train error message and we took it back. They brought it back after 2 days, now the car came back with reverse camera not working, back windows not working and boot not closing. I asked Leon said they will not fix it, it is not their problem I bought an old car (this is BMW series 318i F30 2018 model currently on 126 000KM). I ignored that and a week later the car displayed the drive train error, Leon said they forgot to tie something, ok they tied that and I left, a week later same issue and stories after stories on their side, they sometimes they kept the car with them for 5 days, return it after and I will drive it for 2 days and the drivetrain error message displays. I had to go to their workshop every Monday for the same issue. Now on the 01 September, I took the car there same drive train and Leon said the Turbo is faulty he will have to call the supplier, I left the car and they returned the car on the 3rd with passenger seat belt not sensing when one has no seat bet on. Decided I will keep quiet about it. The 15th of September the car displayed engine overheating, I took it back and they said the coolant pipe is leaking and for them to fix it, I must pay for it. I sent an email to RMI because since I was driving this car with them for 2 months, they have to fix it. everyday when they have the car they drive it to Pretoria and back to their workshop in Joburg. Now something is leaking, I must pay? How because it was our car for 2 months. Now Thabani Ngwenya the General Manager who has never said a thing to me all this while, I don't even know him, he is calling me names "Loud Mouth", "Weakness of listening" ....... may be I should have not said a thing but keep paying them and they keep messing things and I just pay. Being a woman, some men will forever take advantage of you. See attached Thabani Ngwenya's email.
On the 13th of July 2024, I took my car to Bavarian Workshop in Sandton for a drive train error/ Engine Overheating message, they diagnosed it and said the problem is with TURBO, WATER PUMP, FRONT CRANK SEAL, TAPPET COVER GASKET, SUMP GASKET, OIL SERVICE and COOLANT. They fixed that, paid and they returned the car after 2 weeks. 3 days later the car displayed the drive train error message and I took it back. They fixed and brought it back after 2 days, this time the car came back with reverse camera not working, back windows not working and boot not closing. I asked Leon the workshop manager he said they will not fix it; it is not their problem I am an old car (this is BMW series 318i F30, 2018 model currently on 126 000KM – yes, it is old but not that level of describing it as old, there are old cars out there and they still good). I ignored that and a week later the car displayed the drive train error, he said they forgot to tie something, ok they tied that and I left, a week later same issue and stories after stories on their side, sometimes they kept the car with them for 5 days, return it after and I will drive it for 2 days and the drivetrain error message displays. I had to go to their workshop every Monday for the same issue. On the 01 September, I took the car there, same drive train error and Leon said the Turbo is faulty he will have to call the supplier, I left the car and they returned the car on the 3rd with passenger seat belt not sensing when one has no seat bet on. Decided I will keep quiet about it. The 15th of September the car displayed engine overheating, I took it back and they said the coolant pipe is leaking and for them to fix it, I must pay for it and I refused. I sent an email to RMIO for assistance because for 2 months I was driving this car with the workshop, why do I have to give them money again, they have to fix it. Every day when the car is at the workshop they drive it to Pretoria and back to their workshop in Joburg. Now something is leaking, I must pay? How because it was our car for 2 months. Now THABANI NGWENYA the General Manager who has never said a thing to me all this while, I don't even know him, he is calling me names "Loud Mouth", "Weakness of listening". How does one deal with such in South Africa.
It has been 4 weeks since my car has been with the workshop. The process of this insurance is too long and they do not contact you to inform you of the process. Yo have to do follow ups daily, when you call that is when they tell you to go back to the workshop and find out this and that. Now my car has been fixed and it is still with the workshop because the workshop has not received payment. I have to wait 5 more days and it will be a month without a car. No car, uber is very expensive, again you still have to pay for the car instalment and the insurance stress and the workshop its self is stressful. I have been so stressed and Bidvest Insurance was adding to the stress through the whole time.
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