Insufficient Items Received & Bad Service

I ordered the Student Combo Deal, BIG MISTAKE! When ordering online you need to assemble the things yourself which is okay, BUT how am I expected to assemble the items WITHOUT a manual and *****s??! It makes no sense. Then the take to time to give feedback/ solution. And lie about coming to deliver the missing things. This is unacceptable. I don’t want a lousy apology, I want a solution.