B
Bayradiology
Unclaimed Business
B
Bayradiology
Unclaimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Health & Medical
NPS Score
0
Recommended: Unlikely
Review Distribution
1|2 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Bayradiology
Bayradiology has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Bayradiology across 5 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAB
Anton B
1 reviews | Active since Jan 2020
3 Mar 2026, 12:54
BAD SERVICE BAY RADIOLOGY
How can you discriminate against Discovery Health members because between the two companies you cannot come to an amicable agreement. So you go after the your clients because they are the least able to fight back. Absolutely disgraceful.
Helpful (0)
|Replies (0)AB
Anton B
1 reviews | Active since Jan 2020
3 Mar 2026, 12:54
BAD SERVICE BAY RADIOLOGY
How can you discriminate against Discovery Health members because between the two companies you cannot come to an amicable agreement. So you go after the your clients because they are the least able to fight back. Absolutely disgraceful.
0
Replies (0)AQ
Abongile Q
1 reviews | Active since Jan 2020
30 Oct 2025, 07:13
Paid up account
Ohhh my dear they will harass you and ask you to pay an account you paid already and sent proof of payment Everyday you’ll wake up with tons and tons of emails from them. I don’t want my Dr to send me there EVER AGAIN!!!!
Helpful (0)
|Replies (0)AQ
Abongile Q
1 reviews | Active since Jan 2020
30 Oct 2025, 07:13
Paid up account
Ohhh my dear they will harass you and ask you to pay an account you paid already and sent proof of payment Everyday you’ll wake up with tons and tons of emails from them. I don’t want my Dr to send me there EVER AGAIN!!!!
0
Replies (0)SB
Simone B
1 reviews | Active since Jan 2020
12 Mar 2025, 14:57
Bayradiology
4th of March, i went to Bayradiology at Mercantile hospital PE, My daughter had to go for a CT scan, I showed the lady my Bayradiology referral letter, Asked me what medical aid i am on, I told her, she told me my medical aid doesnt pay for a CT scan, She gave me the prices, i told her i will contact them to make a appointment, When i got home i contacted my medical aid, they said that there is a benefit, But authorisation can only be given after the scan IF there is enough prove why the CT scan had to be done, otherwise i will be liable. I contacted Bayradiology Greenacres, made my daughters booking and went to them, With no issues, i had to sign a letter that i am liable if my medical aid doesnt pay. I contacted the lady at Mercantile again. She told me, They stuggle to get payment with my medical aid, and that is why she told me they dont pay. This is a very bad attitude from her, as she just could've explained it to me when i was there, and i also could've signed a liable letter, But instead she just told me they dont pay.
Helpful (0)
|Replies (0)SB
Simone B
1 reviews | Active since Jan 2020
12 Mar 2025, 14:57
Bayradiology
4th of March, i went to Bayradiology at Mercantile hospital PE, My daughter had to go for a CT scan, I showed the lady my Bayradiology referral letter, Asked me what medical aid i am on, I told her, she told me my medical aid doesnt pay for a CT scan, She gave me the prices, i told her i will contact them to make a appointment, When i got home i contacted my medical aid, they said that there is a benefit, But authorisation can only be given after the scan IF there is enough prove why the CT scan had to be done, otherwise i will be liable. I contacted Bayradiology Greenacres, made my daughters booking and went to them, With no issues, i had to sign a letter that i am liable if my medical aid doesnt pay. I contacted the lady at Mercantile again. She told me, They stuggle to get payment with my medical aid, and that is why she told me they dont pay. This is a very bad attitude from her, as she just could've explained it to me when i was there, and i also could've signed a liable letter, But instead she just told me they dont pay.
0
Replies (0)BM
Brendon M
1 reviews | Active since Jan 2020
3 Dec 2024, 12:01
Appreciation for Exceptional Service at Bayradiology
Dear Bayradiology Team St, Georges Hosp. I would like to take a moment to convey my heartfelt appreciation for the outstanding care and assistance given to my wife during her visits to your facility. From our very first interaction, your team's warm and friendly approach made us feel immediately at home. This inviting environment greatly reduced the typical anxiety associated with medical appointments and assured us of the high standard of care we were receiving. In a healthcare landscape that can often feel detached, you and your staff truly embody the essence of compassionate, patient-focused care. Your dedication to addressing our concerns created a soothing and supportive environment where we felt acknowledged, understood, and valued. It was truly reassuring to know that my wife was being treated by such skilled and empathetic professionals right from the start of her treatment. The commitment and expertise demonstrated by your entire team have made a significant impact, and my family and I are incredibly thankful for the support you have provided. Thank you for going the extra mile to ensure the health and well-being of your patients. Your exceptional service has made a lasting impression on us, and we sincerely appreciate all that you have done and continue to do.
Helpful (0)
|Replies (0)BM
Brendon M
1 reviews | Active since Jan 2020
3 Dec 2024, 12:01
Appreciation for Exceptional Service at Bayradiology
Dear Bayradiology Team St, Georges Hosp. I would like to take a moment to convey my heartfelt appreciation for the outstanding care and assistance given to my wife during her visits to your facility. From our very first interaction, your team's warm and friendly approach made us feel immediately at home. This inviting environment greatly reduced the typical anxiety associated with medical appointments and assured us of the high standard of care we were receiving. In a healthcare landscape that can often feel detached, you and your staff truly embody the essence of compassionate, patient-focused care. Your dedication to addressing our concerns created a soothing and supportive environment where we felt acknowledged, understood, and valued. It was truly reassuring to know that my wife was being treated by such skilled and empathetic professionals right from the start of her treatment. The commitment and expertise demonstrated by your entire team have made a significant impact, and my family and I are incredibly thankful for the support you have provided. Thank you for going the extra mile to ensure the health and well-being of your patients. Your exceptional service has made a lasting impression on us, and we sincerely appreciate all that you have done and continue to do.
0
Replies (0)AS
ANGELENE S
1 reviews | Active since Jan 2020
18 Jun 2024, 05:12
Exceptionally rude Reception Staff
I normally don't post negative reviews, even when service was very poor. I'm posting this review in the hope that the Doctors / Direcors in charge of Bay Radiology take note of how rude their staff speaks to some patients at their Mangold (Newton Park, Port Elizabth) branch. Reception staff can set the tone for the entire practice and can cause such practice to lose patients. Ladies, a course in customer service (in this case - patient communication) might be beneficial to you, the practice and the patients.
Helpful (0)
|Replies (0)AS
ANGELENE S
1 reviews | Active since Jan 2020
18 Jun 2024, 05:12
Exceptionally rude Reception Staff
I normally don't post negative reviews, even when service was very poor. I'm posting this review in the hope that the Doctors / Direcors in charge of Bay Radiology take note of how rude their staff speaks to some patients at their Mangold (Newton Park, Port Elizabth) branch. Reception staff can set the tone for the entire practice and can cause such practice to lose patients. Ladies, a course in customer service (in this case - patient communication) might be beneficial to you, the practice and the patients.
0
Replies (0)