Exceptionally rude Reception Staff

I normally don't post negative reviews, even when service was very poor. I'm posting this review in the hope that the Doctors / Direcors in charge of Bay Radiology take note of how rude their staff speaks to some patients at their Mangold (Newton Park, Port Elizabth) branch. Reception staff can set the tone for the entire practice and can cause such practice to lose patients. Ladies, a course in customer service (in this case - patient communication) might be beneficial to you, the practice and the patients.