BAYWASH, Carwash & Valet
Ranking
#44
in Automotive
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I always took my two cars to get washed at Baywash and always received great service from the lady supervisor, for many years. But this and my loyalty changed in an instant when my wife and I was rudely greeted by a man who's only focus was on his laptop and dismissively told us that he wont do both cars only 1 as they close in 2 hours and shrugged his shoulders. I immediately turned around and went to Lemon tree. You have now lost a loyal client, it may not be much on your pocket, but be careful how you treat customers as they will leave one by one.
1 reviews | Active since Jan 2020
I always took my two cars to get washed at Baywash and always received great service from the lady supervisor, for many years. But this and my loyalty changed in an instant when my wife and I was rudely greeted by a man who's only focus was on his laptop and dismissively told us that he wont do both cars only 1 as they close in 2 hours and shrugged his shoulders. I immediately turned around and went to Lemon tree. You have now lost a loyal client, it may not be much on your pocket, but be careful how you treat customers as they will leave one by one.
1 reviews | Active since Jan 2020
Took my vehicle for a wash and polish was told it would take 1 hour 30min - it took 2 hours 30min and then the vehicle was not cleaned properly! I showed the “Yard Manager “ who showed no interest and was dismissive. Sad in the economic environment that you treat paying customers like this - this was my first and last time to use your facility!!
1 reviews | Active since Jan 2020
Took my vehicle for a wash and polish was told it would take 1 hour 30min - it took 2 hours 30min and then the vehicle was not cleaned properly! I showed the “Yard Manager “ who showed no interest and was dismissive. Sad in the economic environment that you treat paying customers like this - this was my first and last time to use your facility!!
1 reviews | Active since Jan 2020
I would like to appreciate Ndumiso kwanyana whom God used mightily. We lost a very valuable gadget yesterday at New Market Mall in Alberton and today my husband went to enquire if someone found it as we suspected we left it at food lovers marked only to find out this above mentioned gentlemen found it and kept it at some coffee shop. The even charged it hoping we will call it. It's kind and hard working peopl like Ndumiso who make South Africa a better country I'm so humbled and full of gratitude. May you receive a hundred fold
1 reviews | Active since Jan 2020
I would like to appreciate Ndumiso kwanyana whom God used mightily. We lost a very valuable gadget yesterday at New Market Mall in Alberton and today my husband went to enquire if someone found it as we suspected we left it at food lovers marked only to find out this above mentioned gentlemen found it and kept it at some coffee shop. The even charged it hoping we will call it. It's kind and hard working peopl like Ndumiso who make South Africa a better country I'm so humbled and full of gratitude. May you receive a hundred fold
1 reviews | Active since Jan 2020
I’m not an unfair person, I have been taking my vehicle to Baywash at New Market mall Alberton for 5 months nearly every weekend. I have just paid R400 for a service that is going to cost me additional R5000 plus because the people decide on their own to dig in the top compartment and decide to throw away all my company slips but leave the sweet papers behind. Yet, I will now be responsible for the payments.
1 reviews | Active since Jan 2020
I’m not an unfair person, I have been taking my vehicle to Baywash at New Market mall Alberton for 5 months nearly every weekend. I have just paid R400 for a service that is going to cost me additional R5000 plus because the people decide on their own to dig in the top compartment and decide to throw away all my company slips but leave the sweet papers behind. Yet, I will now be responsible for the payments.
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