Poor Service

I wish to formally express my dissatisfaction with the service I received. I recently purchased goods to the value of R23,000 and specifically requested delivery at a set time. Despite this, no effort was made by your company to communicate with me or honor my request.

Furthermore, the manager on the floor was dismissive and rude when I attempted to raise my concerns. This level of service is completely unacceptable, especially given the value of my purchase.

I expect this matter to be addressed urgently and look forward to your immediate response. Kaitlin helped me in the store, but really didn't feel my purchase meant anything to her.

I'm a disappointmented customer in your service.