A matter of principle

I received an email from BBM Law on 03 October 2023 that the transfer of my property was registered on 03 October 2023. Instead of been paid the same or next day, I had to wait for 10 days before the money will reflect into my account. This is totally unacceptable, and even though the interest that I lost is small, it is a matter of principle. Imagine they do the same thing with each and every client of theirs.