MD
Michiel B
Active since Mar 2012
12
Reviews
0
Industries
Reviews
12 reviews26 months ago
SHOCKINGLY BAD SERVICE
Shockingly bad service from Tracker. In 2017 I started using Tracker in my vehicle. In July 2023 I tried to contact Tracker via phone, and after a lot of attempts I managed to get hold of a lady at Tracker and and after answering a lot of security questions, I told her that I want to cancel the tracking device as I have sold my bakkie. I have not received any written reply back from Tracker that the contract has been stopped, but each and every month thereafter the debit order still get deducted, which I then reversed, and still no correspondence from Tracker at all. I went to my bank to have the debit order stopped, but Tracker kept on changing the debit order amount. I finally got hold of Tracker’s email adress and informed them in writing that I have cancelled contract. They however insist that I must pay the outstanding amount which they say I owe them, which I refuse to do so.
112 replies
31 months ago
A matter of principle
I received an email from BBM Law on 03 October 2023 that the transfer of my property was registered on 03 October 2023. Instead of been paid the same or next day, I had to wait for 10 days before the money will reflect into my account. This is totally unacceptable, and even though the interest that I lost is small, it is a matter of principle. Imagine they do the same thing with each and every client of theirs.
0 replies
33 months ago
Watery tasteless ICE cream
Very disappointed in the ICE cream which was a watery tasteless concoction that almost start melting immediately. I bought a large plain cup which was about half full. Will never buy from this outlet again.
0 replies
35 months ago
Duram Paint: discolour and stink in opened tin.
I bought 3 different paints from Duram: 1. Duram Armatex fine textured. 2. Duram Wall & Ceiling - premium matt. 3. Duram waterproof with fibre inside. In al 3 of these paints I experienced the same problem, and a financial lost. It does not matter if the left over paint in the tins are almost full, or less than half full. After a month or so, when I want to use the leftover paint from Duram to carry on with my paint project, the paint has changed colour and has a terrible stink on it, making it completely in-usable again, and had to be dumped. I have send an email to Duram Smart Paints informing them of the problems with their paint and have not received any reply back. To me it is an admission that they know about this problem, but are not willing to admit it. I have never before when I used paints from Plascon or Dulux experienced any discolouration or stink from any of their paints. Next time I will stick to the trusted paint manufacturers like Plascon and Dulux.
53 replies
41 months ago
PATHETIC SERVICE - TOTALLY INCOMPETENT
Pathetic Service. Telephone lines are permanently "engaged". Unable to get hold of anybody at Sky Net Worldwide Express, and they does not even answer their messages. Courier did not deliver parcel - claim "bad address". Never phoned me, although they have my number, as they did send a message that parcel is on the way. Tracking Service is useless. I had to go and collect parcel myself at their premises, which has moved, but old address is still displayed on their website.
132 replies
53 months ago
BEWARE OF LIBERTY LIFE - UNSCRUPULOUS COMPANY
In 1997 I took out a policy with commencement date 01/12/1997 with an escalation in premiums of 10% per year. My initial premium started of at R500 per month. One of the rules and regulations of the policy was that the policy should be reviewed once a year, and if there somehow is a shortfall then either the premium has to be increased or the cover reduced. Liberty has never reviewed this policy, and in 2019 when I wanted to make the policy Paid Up (there was an option to do so) I had to my shock been notified by Liberty that my policy has been making a huge loss, and that there is no funds available to be paid out. As a matter of fact they insinuated that I actually own them money. I was very angry because had I know in 2006 (my age at that stage was 51) that the policy is starting to make a loss, I then would have cancelled the policy, and take out a pure life policy from another Insurance company. I took the matter to the Long Term Ombudsman and my case has been dragging on for nearly 3 years. My case was dismissed by the Long Term Ombudsman, and it is no surprise to me because the Long Term Ombudsman is been funded by Insurance Companies. All the Adjudicators and as well as the Deputy Ombudsman involved in my case, blatantly ignored the fact that Liberty failed to review the policy once a year. Just on this fact alone I should have won the case with Liberty. No Natural Justice has been done. This is a shame. There is a proverb that goes: "he who pays the piper calls the tune". All the while, while my case was dragging on I passed the age of 65 years old and I am now insurable because of my age. Liberty kept on drumming out the message that I was not prejudiced, but that is a blatant lie. When I submitted another quote with lower cost from another Insurance Company to the Ombudsman, Liberty refused to commend on that, and claimed that they provided the best cover for the premium that I am paying. In 2019 Mr. Pieter Nienaber from Liberty informed the Long Term Ombudsman that my policy will be moved to another platform, this they did not do, until 2021, again ignoring the rule that the policy needs to be reviewed once a year, and I then had to lodge another complaint. Now that my case has been dismissed I have asked Liberty to make a change on my policy by not increasing my premium on a yearly basis until death. I am currently paying R3376.77 a month for Death Cover of only of R2 658 349. I received a letter from Ms. Elna Lombard the Manager of Group Customer Relations, informing me that they will keep my monthly premium as is, for only 5 years and that my Death Cover will drop to R2 275 832. I am very sure that after this 5 year, Liberty will drop the cover again. This is totally unacceptable to me and it just shows to what lows Liberty is willing to go, concerning their clients.
53 replies
60 months ago
Worst Service provider ever.
Shockingly bad service. I have a contract with Fibrestream to provide me with internet speeds of a 100 up and 100 down, but the service has deteriorated to 0.4 up and 0.1 down - this while I am paying almost R1100 per month. This is totally unacceptable as it is not the first time that this is happening, as a matter of fact this is happening on an ongoing basis. Also, the one minute you have internet service and the next minute there ins none.
0 replies
70 months ago
Constantia Insurance Company Ltd. makes mockery of High Court Case.
I am one of the people negatively effected by Constantia Insurance Company Ltd. sudden desiccation to cancel our policies with just an SMS. I have been paying R1500 per month for this policy, while Constantia knew since 2017 that they are selling a policy which is not in accordance to "the rules and regulations". This means that they have been stealing my/our money. Now after a High Court Case, which the affected Policy Holders won, they come up with a ridiculous alternative - where i have not only to pay the outstanding premiums, but also have to pay R1500 for an "accident policy" - a policy that you can buy in the open market for a fraction of the R1500. It seems that Constantia Insurance Company Ltd. think that they are clever, and we as Policy Holders are stupid. This ridiculously stupid offer is totally unacceptable and they are now making a mockery of the High Court Case.
53 replies
82 months ago
UNACCEPTABLE SERVICE AND UNETHICAL BEHAVIOR
This is my experience when doing business with William from Hawkeys Electrical. On Friday morning 05 July 2019, I had an electric fault on the cable that provides electricity to my property, this while i was on holiday in the Western Cape. I contacted Hawkeys Ekectrical and spoke to William, telling him that i have a guesthouse and that i need to rent a generator and have it connected to the Mains as i am not sure when the Ethekwini Municipality will come and fix the problem on the cable. William first tried to con me by submitting a quote to me for R13700 for the rental of a 15 kva generator, telling me that i have to rent the generator for at least 4 days. (1st lie) I told him that i cannot afford it, but that i am willing to rent it for 1 day, and if need be for another day. William then gave me a new quote which amounts to R8500. He told me that the generator belongs to his brother, and that he will sort out the rental with his brother (2nd lie). William then demands payment before sending out the generator, which i did. The generator only arrived at my property at 15h00 and when i phoned William to complain, he told me that the generator had to be collected at Umhlanga Rocks. (3rd lie). William's employee then connected the generator to the Mains but it kept on tripping, this after William told me that the generator would be big enough to provide electricity to the house. (4th lie) His employee then just leave the generator at my property, and he left. I phoned William again, telling him what happened and ask him to come and remove the generator, which he agreed to. In the mean time the municipality arrived at my property and installed a temporal cable, and power was restored. On Saturday i phoned William again and asked him to remove the generator. He again send an employee and because the generator was too heave for 1 person to handle the employee just left again without the generator. When i returned home on Monday afternoon 08 July 2019, the generator was still at my property. I phoned William and told him that i cannot be held responsible for the additional days that the generator was at my property, as i have asked him on Saturday morning to come and remove it. On Tuesday 09 July 2019 a bakkie from Coastal Hire in Pinetown, turned up at my property to come and collect their generator, and it is then that i learned that William actually rented the generator from Coastal Hire. That you can rent the generator on a daily basis, that the actual rental cost per day is R575 including vat, this while William charged me a rental of R1300 per day + a connection fee of R4200 and a deposit of R3000. Up to today i have not received my deposit back as well as half of the day's rental amount. This despite several broken promises and excuses.
0 replies
Review Distribution
5 Star
1 (8.333333333333334%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
11 (91.66666666666667%)