THEFT IS THEFT. AND BODYTECH2000 STILL DEFENDS IT

I recently had a claim with Naked Insure and the process was really smooth and seamless. They said I could take my car to BodyTech2000 in KEW Johannesburg. My car is a Polo TSI and it has that roof compartment where you can put sunglasses in. I had my HUGO BOSS Prescription glasses n that compartment. They are prescription sun glasses so i never remove them from that compartment because I wear them on occasion (out at the park, godlreef city etc) and this is why I never remove them from there. While the lady at reception was too quick to highlight that I confirmed to have removed all my valuables, it isn't unusual that one would forget something in their car. And apart from that, whether or not i confirm doesn't give anyone license to take something valuable if they find it in the car. I clearly forgot to remove them even though I said i had removed all valuable and that still doesn't justify theft. I got these prescription glasses at Spec Saver beginning of the year and they were expensive. I am shocked that loss or theft is treated so lightly. I am a customer and i shouldn't have my stuff being ****** from inside my car. This actually left a bad taste in my mouth. It doesn't even matter now the work they did on my car. This here has ruined that entire experience.