Extremely poor service received from "repairer"

Extremely disappointed and frustrated! We took our TV in for repair, but instead of fixing it, the repairer caused even more damage. The screen panels were broken after the so-called repair, leaving the TV in worse condition than before.

For weeks, no feedback from either the owner or the workers — no updates, no communication at all. To make matters worse, there are no cameras on the premises, which raises serious concerns about accountability.

We paid in full for a complete assessment and damage report, but we never received the report — only a quotation listing some of the damages. After they completed repairs based on that quotation, they suddenly claimed there was additional damage that wasn’t mentioned before. This feels completely unprofessional and dishonest.

Very poor service, no transparency, and no responsibility taken. I would strongly advise others to avoid this business.