Extremely poor service

First time i bought from them. Placed order online received email saying order was received not processed. But it will take 6 to 10 working days. After 6 fays not receiving anything that say the order is progress i mailed them twive needeless to say with no response. For 2 days i tried calling all 3 numbers on their web left messageson all 3 with no response. On 11 des i made a comment on their fb page about the poor service then in 15min a corne could call saying they mos said 6 to 10 days.... very ****y...told me he can not call every customer every day to say how far their order are... WOW thats the way to speak to new clients!! Well done Corne!! Well needless to say that was 11 dec today is 16 dec still no parcel or any feedback!! Will not recommend them to anyone!!