furious client

Hopefully is this the last time I had to write a review about this place. The first review I made was that I tried to get a payment plan as my husband lost his job that wasn’t his fault they phoned back and talked to the financial regional manager and organise a payment plan. They still contacted us told us they want the stuff but we pay our lower payment every month. Second time was about communicating with them as they didn’t remove my debit order they emailed me for info that I rep**** to them and till this day no response How can u give a good review to a place like this? No friendly service nothing