Beauty Lounge
Ranking
#10
in Business & Legal Services
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
This is a beautiful lounge. Love them
1 reviews | Active since Jan 2020
This is a beautiful lounge. Love them
1 reviews | Active since Jan 2020
Went to Kreme Beauty Lounge in Fairland Walk Shopping centre with my daughter to do her nails for the first time. What a horrible first time experience we had, we were ignored until we decided to leave. This used to be best nail bar with friendly staff, to such a terrible place. Staff ignores you and not even bother to explain what’s the hold up.I wouldn’t recommend this salon to anyone especially during busy times because it’s a ‘walk-in’, with no appointments.
1 reviews | Active since Jan 2020
Went to Kreme Beauty Lounge in Fairland Walk Shopping centre with my daughter to do her nails for the first time. What a horrible first time experience we had, we were ignored until we decided to leave. This used to be best nail bar with friendly staff, to such a terrible place. Staff ignores you and not even bother to explain what’s the hold up.I wouldn’t recommend this salon to anyone especially during busy times because it’s a ‘walk-in’, with no appointments.
1 reviews | Active since Jan 2020
absolutely poor service. Definitely no efficient customer service and would never associate with them ever again. Made a purchase for an item and till this day I have not received it and they are not replying to any of my messages and will not give me a refund. Definitely be aware before making a purchase from them. Just wish I could receive my refund and forgot it. They absolutely have amazing products and I was so excited about receiving my item and looking forward to buying many more items for them but after this I highly doubt I would.
1 reviews | Active since Jan 2020
absolutely poor service. Definitely no efficient customer service and would never associate with them ever again. Made a purchase for an item and till this day I have not received it and they are not replying to any of my messages and will not give me a refund. Definitely be aware before making a purchase from them. Just wish I could receive my refund and forgot it. They absolutely have amazing products and I was so excited about receiving my item and looking forward to buying many more items for them but after this I highly doubt I would.
1 reviews | Active since Jan 2020
I bought a groupon voucher in October14 for a massage at Beauty Lounge. I called several times to try secure an appointment. I was informed they are fully booked till Jan15. I then gave the voucher to my mom as a gift (it was due to expire on the 13th of Jan15). She started calling immediately to secure an apptm and i did the same on my end-from the 5th of Jan15, without any luck. I later learnt that they would be opening on the 9th of Jan. I managed to reach someone (after endless calls & voice-messages),who informed me that they were fully booked. I explained my dilemna & was then given the earliest available date,tentatively. I immediately contacted my mom to confirm suitability of this date for her. When I called Beauty lounge back to confirm, I got through to the same voicemail through which I had left endless messages that were never returned. by the time I got lucky in reaching someone- the voucher had expired. When I explained the situation to the manager, I received the most unprofessional & rudest tone ever. She simply told me it was not her problem & that I should liaise with groupon( although she'd taken payment) & denied ever getting any of our messages/calls. Liar
1 reviews | Active since Jan 2020
I bought a groupon voucher in October14 for a massage at Beauty Lounge. I called several times to try secure an appointment. I was informed they are fully booked till Jan15. I then gave the voucher to my mom as a gift (it was due to expire on the 13th of Jan15). She started calling immediately to secure an apptm and i did the same on my end-from the 5th of Jan15, without any luck. I later learnt that they would be opening on the 9th of Jan. I managed to reach someone (after endless calls & voice-messages),who informed me that they were fully booked. I explained my dilemna & was then given the earliest available date,tentatively. I immediately contacted my mom to confirm suitability of this date for her. When I called Beauty lounge back to confirm, I got through to the same voicemail through which I had left endless messages that were never returned. by the time I got lucky in reaching someone- the voucher had expired. When I explained the situation to the manager, I received the most unprofessional & rudest tone ever. She simply told me it was not her problem & that I should liaise with groupon( although she'd taken payment) & denied ever getting any of our messages/calls. Liar
1 reviews | Active since Jan 2020
I have received a groupon voucher as a gift for a wash cut and set and a full head of highlight, i called today to make an appointment for Saturday :their policy is 48 hours in advance). they say they are fully booked till 21/03/2015. the voucher expires 11/03/2015. why would they sell these vouchers if the cant accomodate the booking!!!! I am even prepared to make the booking for after the 21st and I am told blankly \NO"and that I must just get a refund. THIS WAS BOUGH AS A GIFT! this is pathetic disgusting service that i have never experience in all my life and this will be on Facebook"
1 reviews | Active since Jan 2020
I have received a groupon voucher as a gift for a wash cut and set and a full head of highlight, i called today to make an appointment for Saturday :their policy is 48 hours in advance). they say they are fully booked till 21/03/2015. the voucher expires 11/03/2015. why would they sell these vouchers if the cant accomodate the booking!!!! I am even prepared to make the booking for after the 21st and I am told blankly \NO"and that I must just get a refund. THIS WAS BOUGH AS A GIFT! this is pathetic disgusting service that i have never experience in all my life and this will be on Facebook"
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