Excellent service

We ordered a standard length queen size mattress from the Montague Gardens branch on the basis of the size of the bed we were having made for us by another company. Once the bed arrived I arranged for delivery of the mattress, which we unpacked and placed on the bed base, only to find that the bed supplied was extra-length, not standard! As the bed had been custom-made, there was nothing we could do on that score, so we asked the Bed City manager if we could exchange the mattress for the extra-length size. He made a special effort to get it replaced for us, even though it had been unpacked. We were not charged for the additional transportation of the new mattress either. Excellent service!