quality of product

Last year June I purchased a queen size bed at your Tableview branch. Not long after that the \ventilation\" attachments started falling off. It was just the one, hence me not reporting it. But noe its seems like all of them are starting to fall of. I paid over R7000 for the bed and for that price I expect a bit more. Now I have holes in the sides of my bed and its not a pretty picture to look at. "