Misleading information about the delivery on the website

I had placed an order online, which allowed me to select delivery to all provinces including the rates to free state. After the order, I received an email from Rea that I need to pay R5k for delivery to Free State as is the area they do not cover. I went further to write an email to seek confirmation of specific areas within the Free State thier deliveries cover, so we can arrange pick up from that location. I had to request them to then deliver to Gauteng after no assistance it was provided to me. I am really disappointed as they misleading the customers without taking accountability or doing something about it. Their website is misleading yoh..