Tired and Disgruntled over Purchase of what was supposed to be a trustworthy brand of Bed

The public should be aware that when you buy a bed be sure that you know what you want and how long you want it to last for.

6 years ago I purchased a Simmons bed which comes with a long term warrantee and a short term guarantee. The salesman advised us that if any thing should go wrong with the bed it would be dealt with and when buying a comfortable bed which happened to be the top of the range with 50mm memory foam on top of the bed springs etc. this is the service one would expect.

Obviously being an engineer, I was suspicious of this guarantee, as I did think that at the time the foam couldn't possibly last but was assured by the salesman that the Simmons warrantee would take care of all eventualities.

Previously, I was using a Henwood bed which I still have, which is a pocket spring bed, was reasonably priced and I must say after 20 years this bed is still in good condition however, unfortunately I can't just change the mattress as this one is a queen size and the Simmons is a king size, which is more suitable for me and my wife as far as size goes.

I should also mention that when first married, we bought a Sealy posturepedic bed which after 15 years had the springs fail and there was no questions asked, Sealy replaced the bed.

My advice to you if you are going to buy a bed, do not buy the most comfortable bed if you don't intend on replacing it every 5 years but rather go for one of the brands that give good back up service and do not find excuses to try and uphold what should have been a good name and turned out to be the biggest disappointment I have had in a long time.

In closing, Beds 2 Go reacted very quickly in reporting this to their supplier, however they are not entirely blameless as the salesman should make people aware of the pitfalls if you don't intend on replacing your bed every 5 years.