Shocking attitude and service and Bell City Locksmiths

Ive been referred me to Bell city locksmiths for my car issue by Suzuki Blouberg.

Firstly I had to phone 4 times to get an appointment. I got told I have to phone back on Thursday to see IF the guy wants to work on Friday or not. At last I got an appointment and went through from Blouberg. I left may car there on Thursday the 19th of July. They tell me it would take a day to fix and I will only be without a car on Thursday. The phone later that day to say they haven't found the problem yet can they keep the car. I give the go ahead. Friday we phone them to hear whats going on and I get told they have found the problem its going to cost me 3000 grand to fix. I say its fine. Saturday I don't hear from them. Monday afternoon after phoning them numerous times I can go fetch my car.

I get home and assumed they tested my car. I suddenly have no lights or indicators. I phone them and Niel gets very rude, never apologises or tries to help. He says they did NOT start the car but everything worked. SO bottom line, they did not test their end product.

Tuesday morning he shouts at my boyfriend and says we are bullying him and wanted to not help us although its HIS fault. I had to spend 600 rand on ubers to get this fixed. Not once an apology or sorry or anything just a horrible rude attitude towards us because he didn't do a proper job. I had to drive 2 mornings and 2 nights without lights or indicators in the dark with mist and this rude guy Niel doesn't even try to fix it the Tuesday I had to wait.

I go to the shop on the 25th of July to get it fixed and he verbally attacks us along with his mother. Once again not a sorry or admitting his mistake or anything. Tells me because I am upset I have an attitude and he doesn't feel like helping me. WHAT type of service is this???

Disgusted and I will never go back to them.