Bella Bathrooms sells non functional products and no effort to rectify.

I was looking for taps on the internet for my bathroom. Found a nice looking set at Bella bathrooms. Paid for my taps only to find out that it is not the complete taps. Nowhere on their website it states that you would need to buy something extra to have complete taps. I was contacted by bella bathrooms to be informed that there is additional tap bodies needed to complete my taps that I bought and before they send my taps that I already paid for I have to buy additional parts to complete the taps. I bought the additional parts and upon arrival of the taps I *****ed it together and the seal doesn’t even get close to the surface where it needs to seal onto. I contacted them and informed them that I am not happy with the sale and want to return this new taps and tap bodies and just want my money back. Now I don’t get any assistance at all.