BB
Bella Bathrooms & Tiles
Claimed Business
BB
Bella Bathrooms & Tiles
Claimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Home Services
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Anonymous
1 reviews | Active since Jan 2020
9 Jun 2023, 04:10
Bella Bathrooms sells non functional products and no effort to rectify.
I was looking for taps on the internet for my bathroom. Found a nice looking set at Bella bathrooms. Paid for my taps only to find out that it is not the complete taps. Nowhere on their website it states that you would need to buy something extra to have complete taps. I was contacted by bella bathrooms to be informed that there is additional tap bodies needed to complete my taps that I bought and before they send my taps that I already paid for I have to buy additional parts to complete the taps. I bought the additional parts and upon arrival of the taps I *****ed it together and the seal doesn’t even get close to the surface where it needs to seal onto. I contacted them and informed them that I am not happy with the sale and want to return this new taps and tap bodies and just want my money back. Now I don’t get any assistance at all.
Helpful (0)
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Anonymous
1 reviews | Active since Jan 2020
9 Jun 2023, 04:10
Bella Bathrooms sells non functional products and no effort to rectify.
I was looking for taps on the internet for my bathroom. Found a nice looking set at Bella bathrooms. Paid for my taps only to find out that it is not the complete taps. Nowhere on their website it states that you would need to buy something extra to have complete taps. I was contacted by bella bathrooms to be informed that there is additional tap bodies needed to complete my taps that I bought and before they send my taps that I already paid for I have to buy additional parts to complete the taps. I bought the additional parts and upon arrival of the taps I *****ed it together and the seal doesn’t even get close to the surface where it needs to seal onto. I contacted them and informed them that I am not happy with the sale and want to return this new taps and tap bodies and just want my money back. Now I don’t get any assistance at all.
0
Replies (0)HF
Haroon F
1 reviews | Active since Jan 2020
8 Dec 2022, 04:22
Promises of delivery not kept
I ordered a bath shower screen. I was promised delivery by day 7, then day 10, then day 12. If you working on a timeline or a project and need delivery on time, then think twice before buying from Bella Bathrooms. Bella Bathrooms should revise the delivery information in their website. Today is day 13 and I am clueless in terms of delivery.
Helpful (0)
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Haroon F
1 reviews | Active since Jan 2020
8 Dec 2022, 04:22
Promises of delivery not kept
I ordered a bath shower screen. I was promised delivery by day 7, then day 10, then day 12. If you working on a timeline or a project and need delivery on time, then think twice before buying from Bella Bathrooms. Bella Bathrooms should revise the delivery information in their website. Today is day 13 and I am clueless in terms of delivery.
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
11 Mar 2021, 19:32
Order not fulfilled
Bella Bathrooms does not deserve even a star from my point view. They should have warned me that they didn't have the item in stock before they accepted my order. This company is unprofessional. They accept orders before they can verify stock availability. It's been 3 weeks since I ordered an item from them and until now, I have no idea when they will honour my order. They have no respect for the customer as they do not keep your updated, instead you must keep following up and worst, you'll be lucky if they respond to your emails. A lady who handles their online orders promised to get back to me after checking up with their supplier. 11 days later she has still not called or replied to my follow up email.
Helpful (0)
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Anonymous
1 reviews | Active since Jan 2020
11 Mar 2021, 19:32
Order not fulfilled
Bella Bathrooms does not deserve even a star from my point view. They should have warned me that they didn't have the item in stock before they accepted my order. This company is unprofessional. They accept orders before they can verify stock availability. It's been 3 weeks since I ordered an item from them and until now, I have no idea when they will honour my order. They have no respect for the customer as they do not keep your updated, instead you must keep following up and worst, you'll be lucky if they respond to your emails. A lady who handles their online orders promised to get back to me after checking up with their supplier. 11 days later she has still not called or replied to my follow up email.
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
11 Mar 2021, 19:13
Order not fulfilled
This company does not know how to manage the online business. They accept orders before they can verify stick availability. It's been 3 weeks since I ordered an item.from them and until now, I have no idea when they will honour my order. They have no respect for the customer as they do not keep you updated, instead you must keep following up and worst, you'll be lucky if they respond to your emails.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
11 Mar 2021, 19:13
Order not fulfilled
This company does not know how to manage the online business. They accept orders before they can verify stick availability. It's been 3 weeks since I ordered an item.from them and until now, I have no idea when they will honour my order. They have no respect for the customer as they do not keep you updated, instead you must keep following up and worst, you'll be lucky if they respond to your emails.
0
Replies (0)