Active since Jan 2017
3
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Reviews
3 reviews32 months ago
Poor service
I’ve got a African bank account for quite a few years now. I went to the Silverton branch to get statements older than a year as you can only get one years statements on the app. The person who was handling the matter just told me that she cannot give me statements and she phoned their call centre and this person also told me the same. She told me that I must go to my email and look there as they send it monthly as well. I opened the email and it redirects you to African banks site where once again you can only see up to a year ago, not further. It seems to me that I should change banks.
131 replies
35 months ago
Bella Bathrooms sells non functional products and no effort to rectify.
I was looking for taps on the internet for my bathroom. Found a nice looking set at Bella bathrooms. Paid for my taps only to find out that it is not the complete taps. Nowhere on their website it states that you would need to buy something extra to have complete taps. I was contacted by bella bathrooms to be informed that there is additional tap bodies needed to complete my taps that I bought and before they send my taps that I already paid for I have to buy additional parts to complete the taps. I bought the additional parts and upon arrival of the taps I *****ed it together and the seal doesn’t even get close to the surface where it needs to seal onto. I contacted them and informed them that I am not happy with the sale and want to return this new taps and tap bodies and just want my money back. Now I don’t get any assistance at all.
106 replies
72 months ago
Boksel
This service provider is supposed to be a Afrikaans service provider. When you phone their client services there is only English speaking consultants available. They send you a sms to inform you of the debit order date, don’t debit your account and after a few days freeze your services without letting you know that there was a problem with their deductions so that it could be corrected before the suspension of services. Customer care phoned me back the week after I asked for a afrikaans speaking consultant where the call quality was so poor I couldn’t even hear the consultant because of a great distortion sound. How can you sell a service and not be able to render the service.Data services is very poor and calls does not reach you. With all of this said, I let them know that I will rather return to prepaid services than have this problems. Already had problems with them before. A week has passed and no feedback yet with services still suspended. I hope the rest of Boksel customers get treated better.
0 replies
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1 Star
3 (100%)