Horrible service at Bella Donna Clinic

I am a regular purchaser of Wikideals and Daddy's deals. I saw a special on Daddy's deals at Bella Donna clinic for a Cacau Brazilian blowout for R349.00. (value R900). I live in Bothasig and work in the CBD and saw that they offered appointments up to 9pm which would suit me fine. I also noticed that they mentioned 'this deal is valid for short to medium length hair. A surcharge MAY apply for hair that is longer, please enquire directly with the merchant beforehand'. It doesnt say it WILL, it says it MAY, there is a difference already. I called and spoke to Yeneshnee (not sure if that is the spelling of her name because she refused to spell it to me), not very friendly for the first point of call of a new client. I asked how much more would I have to pay as my hair is about 9cm over my bra. She said that I have to come in for a quote because she does'nt want to say R700 and then when I get there its more. (with a very snotty attitude). Now first of all, I work in the CBD, so must I take an Uber in my lunchtime to get a quote. Surely there must be some kind of indication if your hair is long. Say for example if its past your shoulder but in the middle of your back, it should be ..... extra. If its as long as your by your bum, then it should be ....... extra and never get ****y with a client, especially a potential new client that is working for a newspaper company. I read the previous complaint on hellopeter, where the lady also said she actually went in and was quoted a certain amount and then when they finished, it was 3 times the price. Looks like they lure clients to their salon this way. Not good service at all.........