What a nightmare!!!

There are many reviews on various sites, which I wish I had read beforehand, and most of them say the same things about Bella Donna Rondebosch:

They give you a price for a treatment and once its done, they add on a bunch of other charges! I witnessed this happening to another client and then it happened to me. Online reviews indicate that it happens all the time. If you argue, you are intimidated by staff into paying whatever they decide to charge you. It seems that in South Africa, you can get away with doing this.

They overbook and when I was there, there was one stylist and three clients. A 90 minute treatment therefore took three hours.

I doubt that they are doing treatments correctly. My treatment was pure hell. It was intensely painful and my hair was pulled out constantly. The heating tool was apparently at 230 degrees according to the stylist, which scared me and there was a lot of smoke. When it was close to my scalp it was burning me. Two days later, I am still in pain and have been taking painkillers to cope. They pulled out and broke a lot of my hair and then said its my fault for not letting them trim my hair.

I will start to read reviews before I visit businesses. If I had, I could have avoided this nightmare experience.