Horrible customer service and horrible product.

Bought an iron in December 2025, the iron stopped working two weeks into using it. I was asked to take it back to the store by someone on the Tevo WhatsApp number, iron was returned to the store on the 18 January 2026 and to date no update, even on the WhatsApp I’m receiving no response now. What an inconvenience, horrible customer service, terrible product.