1 reviews | Active since Member
We first went to the office to apply and since we were applying the premises for a church, two people were responsible for paying the rent and came with the bank statement and all the necessary documents. The two old ladies working rejected the application before checking the documents, they said the church had to be the one paying and have a bank statement with a stable income, she said an NPO that is 6 months old that doesn't make any profit should have income and profit. Later on at the end of the month we opened the bank acc and got all the documents for the church and still stated they the church will not be paying, had an affidavit to say we will be responsible and a debit order will be set out every month. The one lady took all the documents and told us since the church is only 6 months they application might be rejected again. The first time they told us that we should bring the church confirmation of a bank account being open and all the church registrations but a month later we had all those documents and more but now got a different answer. It seemed like they were giving us the run around and demanded things and not looking at them, all they could say is the owner rejected the application. The venue has been vacant for months. We had the R14 000 in hand for the place but still were told we can't afford to rent it and even though two people were legally responsible to pay for it.
Benoni properties should hire young people who actually want to give good customers service and not old people who are just dismissive and unhelpful.