Bentley Credit Control (Pty) Ltd
TrustIndex
0
Ranking
#2
in Other
NPS Score
-100
Recommended: Unlikely
May '25 - Apr '26
Bentley Credit Control (Pty) Ltd has a TrustIndex of 0 out of 10 on Hellopeter, based on 4 reviews in the last 12 months. Hellopeter has tracked Bentley Credit Control (Pty) Ltd across 6 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
This collection agency listed my on before of a school in durban north. They have not followed the proper protocols for credit listing and have now messed up my profile and has now restricted me from earning an income , This is a public school no less and this extremely appalling and should be taken up with the department of education as well. Protocol Before Credit Bureau Listing 1. Valid Debt• Debt must arise from a legally recognized credit agreement (loan, credit card, rental, etc.). • Informal debts or disputes outside regulated agreements cannot be listed. 2. Written Notification• You must receive a formal notice of the debt. • Notice must include: creditor details, amount owed, and consequences of non‑payment. 3. Opportunity to Remedy• You must be given a reasonable period (commonly 20 business days in South Africa) to pay, settle, or dispute the debt. • If you dispute, the agency must investigate before reporting. 4. Verification of Accuracy• Agency must confirm the debt is valid, current, and not prescribed (expired). • Incorrect or outdated debts cannot be listed. 5. Compliance with Regulations• Agency must follow the National Credit Act (NCA) and guidelines from the National Credit Regulator (NCR). • Listings must be fair, accurate, and not misleading. 6. Right to Access & Dispute• You have the right to check your credit report. • You can challenge and request removal of inaccurate or premature listings. None of the above has been followed and there was no credit agreement has been signed with the school is a credit provider to has such happen Ref: DUR24-0096 I was just provided with this details now after my vehicle finance was declined. This is extremely appalling and demand that listing be removed
1 reviews | Active since Jan 2020
This collection agency listed my on before of a school in durban north. They have not followed the proper protocols for credit listing and have now messed up my profile and has now restricted me from earning an income , This is a public school no less and this extremely appalling and should be taken up with the department of education as well. Protocol Before Credit Bureau Listing 1. Valid Debt• Debt must arise from a legally recognized credit agreement (loan, credit card, rental, etc.). • Informal debts or disputes outside regulated agreements cannot be listed. 2. Written Notification• You must receive a formal notice of the debt. • Notice must include: creditor details, amount owed, and consequences of non‑payment. 3. Opportunity to Remedy• You must be given a reasonable period (commonly 20 business days in South Africa) to pay, settle, or dispute the debt. • If you dispute, the agency must investigate before reporting. 4. Verification of Accuracy• Agency must confirm the debt is valid, current, and not prescribed (expired). • Incorrect or outdated debts cannot be listed. 5. Compliance with Regulations• Agency must follow the National Credit Act (NCA) and guidelines from the National Credit Regulator (NCR). • Listings must be fair, accurate, and not misleading. 6. Right to Access & Dispute• You have the right to check your credit report. • You can challenge and request removal of inaccurate or premature listings. None of the above has been followed and there was no credit agreement has been signed with the school is a credit provider to has such happen Ref: DUR24-0096 I was just provided with this details now after my vehicle finance was declined. This is extremely appalling and demand that listing be removed
1 reviews | Active since Jan 2020
I had a very disappointing experience speaking with Rosanne Maistry over the phone She was extremely rude and made no effort to communicate respectfully or professionally. No basic level of courtesy but was met with dismissiveness and an unhelpful attitude. I will be posting on all social media
1 reviews | Active since Jan 2020
I had a very disappointing experience speaking with Rosanne Maistry over the phone She was extremely rude and made no effort to communicate respectfully or professionally. No basic level of courtesy but was met with dismissiveness and an unhelpful attitude. I will be posting on all social media
1 reviews | Active since Jan 2020
THEY ARE SO RUDE, NOT ABLE TO GET ME THE MANANGER. MY DEBT IS GOING DOWN SINCE 2021 I'VE BEEN BUT STILL MY DEBT IS STILL IT IS R14000. JUNE I ENQUIRED TO SEE HOW MUCH IS OUTSTANDING THEY SAID IT IS R14000. I PAID IN JUNE AND JULY BUT STILL I CALLED TODAY MANDY TOLD ME THE SAME SAME AMOUNT OF R14000 WITH ATTITUDE EVEN WHEN I HAVE EXPLAINED ALL THE AMOUNTS I'VE PAID SINCE 2021 BUT. REQUESTED FOR THE MANANGER BUT SHE PUT ME ON A LINE THAT RANG TILL IT GOT ENGAGED. WHEN I COUNT THE AMOUNT I'VE BEEN PAYING SINCE JANUARY THIS IS R12500 BUT STILL THEY SAY I OWE THEM.
1 reviews | Active since Jan 2020
THEY ARE SO RUDE, NOT ABLE TO GET ME THE MANANGER. MY DEBT IS GOING DOWN SINCE 2021 I'VE BEEN BUT STILL MY DEBT IS STILL IT IS R14000. JUNE I ENQUIRED TO SEE HOW MUCH IS OUTSTANDING THEY SAID IT IS R14000. I PAID IN JUNE AND JULY BUT STILL I CALLED TODAY MANDY TOLD ME THE SAME SAME AMOUNT OF R14000 WITH ATTITUDE EVEN WHEN I HAVE EXPLAINED ALL THE AMOUNTS I'VE PAID SINCE 2021 BUT. REQUESTED FOR THE MANANGER BUT SHE PUT ME ON A LINE THAT RANG TILL IT GOT ENGAGED. WHEN I COUNT THE AMOUNT I'VE BEEN PAYING SINCE JANUARY THIS IS R12500 BUT STILL THEY SAY I OWE THEM.
1 reviews | Active since Jan 2020
Very unprofessional working environment. Alot of favoritism and **************. Sets unrealistic targets and then dismisses staff with no warnings or notice. I would not recommend for my worst enemy
1 reviews | Active since Jan 2020
Very unprofessional working environment. Alot of favoritism and **************. Sets unrealistic targets and then dismisses staff with no warnings or notice. I would not recommend for my worst enemy
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