CP
Calisha P
Active since Jun 2023
9
Reviews
0
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Reviews
9 reviews2 months ago
OLD Mutual - no feedback
Client Mrs Y Naidoo has requested to disinvest from her investment since Nov 2025, all documents have been submitted and yet no response from Old Mutual. there have several follow ups made and still no response. This is even more frustrating as the client is away in the UK and not feedback or correspondence has been received from Old Mutual Ref: CEA251046709 Client Mrs Y Naidoo Contact details: cnaidoo@hotmail.co.uk Contact number: +44 7853 382256
53 replies
2 months ago
Amarex South Africa
I paid for overnight delivery from Johannesburg to durban on Friday the 6 Feb 2026, this was supposed to get to durban, tracking this on their app, my parcel ended in going to to Capetown instead, then was rerouted to durban 4 days later, and my parcel will be delivered in 72 hours, the whatsapp customer services takes hours to respond and you can never get through to their offices, in now 13 feb 2026 and I have been told, I will only receive my parcel from Monday 16 Feb, my tracking number is 25249849908581, they are apalling. Yet the fees waa paid for over night delivery.
0 replies
3 months ago
Bentley credit control (PTY) ltd
This collection agency listed my on before of a school in durban north. They have not followed the proper protocols for credit listing and have now messed up my profile and has now restricted me from earning an income , This is a public school no less and this extremely appalling and should be taken up with the department of education as well. Protocol Before Credit Bureau Listing 1. Valid Debt• Debt must arise from a legally recognized credit agreement (loan, credit card, rental, etc.). • Informal debts or disputes outside regulated agreements cannot be listed. 2. Written Notification• You must receive a formal notice of the debt. • Notice must include: creditor details, amount owed, and consequences of non‑payment. 3. Opportunity to Remedy• You must be given a reasonable period (commonly 20 business days in South Africa) to pay, settle, or dispute the debt. • If you dispute, the agency must investigate before reporting. 4. Verification of Accuracy• Agency must confirm the debt is valid, current, and not prescribed (expired). • Incorrect or outdated debts cannot be listed. 5. Compliance with Regulations• Agency must follow the National Credit Act (NCA) and guidelines from the National Credit Regulator (NCR). • Listings must be fair, accurate, and not misleading. 6. Right to Access & Dispute• You have the right to check your credit report. • You can challenge and request removal of inaccurate or premature listings. None of the above has been followed and there was no credit agreement has been signed with the school is a credit provider to has such happen Ref: DUR24-0096 I was just provided with this details now after my vehicle finance was declined. This is extremely appalling and demand that listing be removed
0 replies
3 months ago
poor service from sanlam
A Client Mr M Naidoo has been trying to disinvest his investment since Dec 2025. All form have been sent to the relevant department however all we get is an automated response, logging into the sanlam portal https://www.sanlamonline.co.za/servicing/dashboard only allows you to purchase or upgrade products and not disinvest. This is becoming extremely frustrating Mr Naidoo can be contacted on 082 342 1838
504 replies
6 months ago
No feedback from Sanlam
Dear Sanlam Client Services, I am writing on behalf of Miss MM Pillay (ID No: 7009270102084) to formally lodge a complaint regarding the unacceptable delays and lack of communication surrounding her request to disinvest from her Retirement Annuity (RA), policy number 045905924X2 F001. Miss Pillay initiated the disinvestment process several weeks ago. Despite submitting all required documentation and following up repeatedly, the process remains unresolved. To date, no one from Sanlam has contacted her to confirm progress, clarify outstanding requirements, or provide a timeline for completion. This prolonged silence and inefficiency have caused significant distress and inconvenience. We respectfully request the following: • Immediate confirmation of the current status of the disinvestment request • A clear explanation for the delay • Urgent prioritization of the finalization process • Direct contact from a responsible consultant to ensure resolution Miss Pillay has comp**** with all procedural requirements in good faith. We trust that Sanlam will uphold its commitment to professional service and client care by resolving this matter without further delay. Kindly treat this complaint as urgent. We look forward to your prompt response. Sincerely, 0832091079 On behalf of Miss MM Pillay
106 replies
21 months ago
Poor and appalling administration from nudebt and telkom
Inhave been receiving summons and a notice of default judgment from nudebt on behalf of telkom. I have been back and forth with this query with both these for 2 years as this was resolved in 2022. Nudebt is just refusing to acknowledge my information about this being paid and resolved and have now sent me many threatening emails of judgment to get me to now pay an amount for Services that have been canceled since March 2022. This is extremely frustrating and appalling Services from both telkom and nudebt. Reference: 506153317 Their ref ND2003501694 I will not accept being bul**** by these companys
0 replies
29 months ago
Nudebt and Telkom SOC ( fixed line)
I have been having ongoing issues with telkom with regard to the cancellation of my fixed line services. My fixed line has been cancelled via telkom call centre and months after that I get a bill. After much discussion with telkom accounts department they gave me a final amount owing. This was paid in June 2023 however the accounts department allocated the payment to my mobile account and not to fixed line and failed to communicate effectively. To my understanding this problem was resolved. I then received emails from Nudebt management informing me that Telkom has handed me over. Neither Nudebt Management nor has Telkom has called me or sent me any communication regarding the outstanding bill and they presumed that I have not paid but Telkom approved two of my mobile upgrades. To my understanding if I had a bad account Telkom would have never approved anything services on an outstanding account, but they did. I have have now received harassment emails from Nudebt informing me that Telkom has handed me over and app**** section 129. This is such appalling services. This has now effected my home loan application and no one from telkom or Nudebt is will to listen or assist. This kind of services or service suppliers is ruining the credit reputation of good paying client. They should be reprimanded as if they tabled where turned they would not be very happy. Please can someone assist in resolving my issue From: Collections @nudebt.co.za 20 November 2023 Your Reference: 506153317 Our Reference: ND1000499891 PER E-MAIL: Dear Sir &/or Madam 7 (SEVEN) WORKING DAYS NOTICE 1. MSPILLAY, you are currently indebted to Telkom SOC LTD of R 939.87 for telecommunication services, or any part thereof, rendered to you. 2. The material express, alternatively tacit, further alternatively imp**** terms of the agreement. You accepted the granting of the account facility in that our client would defer, alternatively possibly defer payment of the invoice for 30 days from date of invoice and you accepted the terms and conditions of the said Agreement. 3. You accepted the granting of the account facility in that our client would defer, alternatively possibly defer payment of the invoice for 30 days from date of invoice and you accepted the terms and conditions of the said Agreement. 4. Our client further instructs us that notwithstanding numerous written and telephonic requests for payment, you have failed, refused and/or neglected to comply with our client’s requests for payment. 5. Despite numerous reminders and demands sent to you regarding your account status, you have remained in default of the outstanding amount for a period exceeding 20 business days. Please note that this amount is now long overdue, and you are hereby notified the above settlement offer is valid for 7 (Seven) Working- / Business Days, Wednesday 29th November 2023. 6. Payments to be made Directly to Telkom Direct Shops, Checkers, Woolworths and Pick & Pay. EFT and Bank Payments using 19-digit references which can be located on the right top corner of your invoices. 7. If status of this account remains the same 7 (Seven) Working- / Business Days, Wednesday 29th November 2023, from date of this notification, then your credit record will without further notification be updated on various Credit Bureaus to reflect the above Adverse account. 8. You will be entitled to re-instate the agreement (should legal action be taken against you in your nonresponse), by paying to us the total amount payable at that time in order to bring your arrears up to date together with permitted default charges and our reasonable costs of enforcing the agreement up to the date of your payment. 9. Please be advised that this letter constitutes our client’s final request for payment. 10. In the interim, our client’s rights remain reserved in toto. NuDebt Management (Pty) Ltd WhatsApp: 060 013 6313 Call: 011 724 5668 Email: Queries@nudebt.co.za [MID:1000499891:] [LFID:45:] [
0 replies
29 months ago
Pathetic customer service and poor account practices from telkom fixed line
Your Reference: 506153317 Our Reference: ND1000499891 In march 2023 I cancelled my fixed line services with Telkom via the call centre and they assured me that the line was cancelled and there was no usage on that line as I moved premises. After much back and forth I managed to get ahold of someone in their accounts department to try and resolve this cancellation. They had asked me to pay the outstanding which I did however this was credited to the current mobile account that I have with telkom and then the lines was open for me to continue with my mobile upgrades which I did. I received no communication thereafter and to my understanding the account was paid. In Oct 2023 I received an email from Nudebt which is a collection company of telkom starting that I am handed over for none payment of a telkom account. When I contacted them they advised that telkom has handed me over for none payment. And I now received a section 129 stating I am now blacklisted. I contacted the lady that assisted me with the query and she was not helpful at all as it was Telkoms lack of communication. All I got was this needs to be paid and they can’t help me anymore. This account was paid and it’s not my fault that telkom didn’t credit this to the correct account. Telkom is quick to sell and upsell you however their lack of customer services for paying clients is absolutely appalling. I have escalated this several times to telkom and no one want to help to resolve this problem. I have many lines with telkom and all my accounts are paid via debit order and this fixed line was cancelled according and I don’t feel that I should be help liable for an account that was paid due to telkom incompetence. The amount is minimal ie. R938 but it’s the principal of customer service. Now I have a negative effect on my credit and this has now effected my home loan application with my bank. Telkom will not show any empathy towards their error and will hear absolutely nothing in trying to assist clients. I will not pay this account again as the error was not my fault. I want this to be resolved as I pay telkom to much money on subscription to be gives such pathetic service. Please can someone get back to me
0 replies
35 months ago
***** and ***** on my fnb account
On Wed, 31 May 2023, 08:12 Calisha Pillay, <calishap@gmail.com> wrote: Good day FNB is the worst bank to deal with . They have pathetic response and customer service. My ***** query has not been resolved. I have been a victim of theft and my fnb has been tampered with and money transferred out of my app and now fnb is now holding me liable to pay that back. Cyber security can not trace that money and these transactions have never ever happened on my account before to assume that it was an action of habit. I will not accept this and I want this matter reffered to authority as I don't feel that I should be penalized for this when this was totally not my fault. Does fnb not care to note that we live in a country where crime is first class and theifs can get into anything to achieve what they desire MY COMPLAINT HAS NOT BEEN RESOLVED. One one cared to even respond.
113 replies
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